Logistics Support Specialist - Warehouse
About The Position
Iron Mountain is seeking an analytical Logistics Support Specialist to support its Warehouse and Logistics Operations team. The role serves as a key financial and administrative link for growing third-party logistics (3PL) operations, partnering directly with site general managers and finance leaders. It supports Finance and Administration through program support, billing and accounts receivable transaction support, and general administration. The position also helps ensure efficient operations and compliance for territory administration functions and provides key support to centralized Collections, Accounts Payable, and Billing teams. The position is onsite in Haslet, Texas, with a regular schedule of Monday through Friday, 8:00 AM to 5:00 PM, and flexible availability as required.
Requirements
- At least 3 years of experience in warehousing, fulfillment, supply chain, distribution center, third-party logistics (3PL), or manufacturing operations.
- Strong knowledge of operational finance, P&L reporting, cost variance analysis, and complex billing management.
- Demonstrated ability to partner with cross-functional stakeholders and support strategic client-facing initiatives.
- Google Workspace platform experience.
Nice To Haves
- Bachelor's or Master's degree preferred.
Responsibilities
- Conduct revenue and cost variance analyses, investigate major discrepancies, and manage complex billing inquiries, credit and debit memos, and work order pricing.
- Establish and monitor site KPIs for productivity, quality, and cost controls; support reporting and P&L data processing.
- Partner with operational leaders and external clients to resolve complex issues and support high customer service standards and seamless account management.
- Perform district office administrative functions, support local telephone systems, maintain business continuity plans, and partner with leaders on continuous improvement projects.
- Provide program support, billing and accounts receivable transaction support, and general administrative support.
- Support territory administration functions and centralized Collections, Accounts Payable, and Billing teams.
Benefits
- Competitive compensation aligned with experience.
- Full health and dental benefits starting on the first day of employment.
- Unlimited paid time off (PTO).
- 401(k) with company match.
- Employee Stock Purchase Program.
- Tuition reimbursement.
- Opportunities for continuous learning and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
