Logistics Supervisor

AFL Telecommunications•Duncan, SC

About The Position

The Logistics Supervisor provides leadership and direction to Logistics Analysts and others in assigned groups, ensuring daily activities follow corporate logistics procedures. The role implements tracking tools to support achievement of departmental Key Performance Indicators (KPIs). The supervisor oversees customer requirements, reviews processes and workloads, supports cost-reduction and continuous-improvement initiatives, and addresses operational issues through root-cause analysis and corrective action. The role also analyzes the financial impact of proposed logistics changes, communicates freight transportation information through relevant systems, and implements customer-specific requirements such as reporting and transportation metrics.

Requirements

Bachelor's degree or equivalent work experience.
At least 3 years of logistics experience.
Excellent verbal, written, and telephone communication skills.
Strong systems skills, including proficiency with integrated software applications.
Strong critical-thinking and problem-solving abilities.
Computer and software knowledge, including computer processing skills.
Strong organizational skills.
Excellent customer-service skills.
Ability to work in a fast-paced, changing environment.
Ability to coordinate schedules and perform managerial duties.
Strong leadership skills.
Excellent attention to detail.
Ability to handle pressure and meet deadlines.

Responsibilities

Supervise groups within Logistics to ensure customer requirements are met.
Guide teams on escalation processes, review adherence to policy, and adjust processes as needed.
Review daily workloads to ensure adequate resources are available.
Ensure Standard Operating Procedures (SOPs) and work instructions are developed, updated, and maintained in a complete and usable form.
Lead ongoing cost-reduction and continuous-improvement programs and projects.
Anticipate and resolve day-to-day issues, perform root-cause failure analyses, and take corrective actions.
Analyze the financial impact of proposed logistics changes, including routing, shipping modes, product volumes or mixes, and carriers.
Communicate freight transportation information to customers or suppliers using transportation management systems, electronic logistics marketplaces, or electronic freight information systems to improve transportation efficiency, speed, or quality.
Implement customer-specific requirements, such as internal reporting or customized transportation metrics.
Implement tracking tools to support achievement of departmental KPIs.