Logistics Specialist

American Packaging Corporation•Story City, IA

7d•Onsite

About The Position

The Logistics Specialist manages shipments through a Transportation Management System (TMS), overseeing shipment preparation and routing through delivery. The role monitors deliveries, coordinates with internal departments and external partners, and alerts Customer Service to delays. It works with the APC Logistics Manager on escalated situations and supports timely, cost-effective shipping in a fast-paced team environment. The position is based at either the Story City or Des Moines location and works days, Monday through Friday. Responsibilities also include managing domestic and international shipment documentation and customs clearance, tracking and analyzing shipment performance, resolving delivery and inventory issues, coordinating with off-site warehouses and vendors, and ensuring shipping records and billing paperwork are processed on time. The role supports receiving and shipping operations and participates in department safety activities and process improvements. American Packaging Corporation describes itself as a leading flexible packaging converter in North America and emphasizes employee development, diversity, and inclusion. The company states that it offers competitive salaries, excellent benefits, 401(k) plans, and tuition reimbursement. Reasonable accommodations are available for qualified employees and applicants with disabilities.

Requirements

Associate’s degree or bachelor’s degree, preferably in Logistics or Business, and three to five years of related experience and/or training, or an equivalent combination of education and experience.
Ability to handle pressure, work well with peers, and find creative solutions.
Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
Ability to respond to inquiries or complaints from customers, regulatory agencies, and members of the business community.
Ability to communicate clearly with all levels of the organization and present information effectively to management, public groups, or boards.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical or diagram form, and work with abstract and concrete variables.
Reliability and punctuality.
Accuracy, attention to detail, and ability to meet deadlines while maintaining confidentiality.
Ability to use APC computer applications, including Radius, AS400, QT9, and Filemaker Pro.
Communication and conflict-resolution skills for technical information and internal and external contacts.
Independence, organizational skills, mechanical aptitude, and ability to work as part of a team with employees across the organization.
Fork truck license.
Ability to meet the physical demands of the job, including regularly sitting, talking, or hearing; occasionally walking, handling or feeling objects, and reaching; and potentially lifting up to 50 pounds, subject to department-specific restrictions.
Close and color vision.

Nice To Haves

Previous manufacturing experience is preferred but not required.

Responsibilities

Coordinate, process, and review customer shipments for cost-effective, timely delivery, including preparing bills of lading, packing lists, NAFTA forms, and other required documents.
Communicate with internal teams, customers, carriers, suppliers, and other external partners about shipment status and delivery needs.
Work with the APC Logistics Manager to manage and defuse escalated situations.
Look ahead to identify and call orders for cost-effective, timely delivery.
Plan and schedule transportation routes for maximum efficiency.
Track shipments, maintain accurate inventory records, and provide tracking information upon request.
Resolve delivery delays, damaged goods, and other shipment issues; submit and manage claims issued to carriers.
Implement cost-saving measures, including shipment consolidation and rate negotiations.
Ensure compliance with transportation and logistics regulations, including processing NAFTA paperwork according to federal regulations.
Monitor and improve logistics processes to increase efficiency and reduce costs.
Manage international shipments, including customs clearance and documentation.
Analyze logistics data and prepare reports to evaluate performance and identify improvements.
Arrange expedited shipments and confirm costs on a spreadsheet.
Review shipment documents and contents before releasing shipments from the facility.
Track and analyze mis-shipments to prevent recurrence.
Respond to customer inquiries and direct clients to appropriate channels.
Ensure the quality of services and processes within the facility.
Coordinate paperwork and timely pickups with off-site warehouses and outsourced vendors.
Manage inventory disputes with internal and off-site warehouses.
Remove shipped orders from Radius/EFI by 9 a.m. the following day so Accounting can bill them.
Provide Shipping/Receiving with paperwork needed to prepare orders for shipment.
Ensure Authorizations to Destroy, Authorizations to Invoice, and Defective Material Forms are completed promptly.
Maintain department supplies as needed and assist with receiving and shipping UPS and Federal Express deliveries as needed.
Participate in department safety and safety-team activities and identify process improvements.