Logistics Specialist

RXO•Denver, CO

About The Position

LTL Logistics Specialists manage daily operations for customer accounts, including coordinating and tracking shipments, handling freight classification and pricing for quotes, and building relationships with carriers and customer contacts. They support profitability by selecting optimal carriers and service levels and resolving shipment issues while maintaining a high level of service.

Requirements

  • At least 1 year of logistics experience.

Nice To Haves

  • High school diploma or equivalent.
  • General knowledge of the transportation industry.
  • Experience writing routine reports and correspondence.
  • Ability to apply common-sense understanding to carry out instructions furnished in written, verbal, or diagram form.

Responsibilities

  • Maintain customer profile information and enter loads from customer tenders.
  • Update account managers about problem loads and actions taken, and update receivers and customers on load status.
  • Monitor daily pickups and deliveries and verify that loads arrive on time and in good condition.
  • Take check calls from drivers, ensure loads will deliver on time, and validate load data before marking loads delivered for accounting purposes.
  • Investigate product overages, shortages, and damages, and complete appropriate documentation.
  • Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers.
  • Provide detailed directions and instructions to route drivers properly.

Benefits

  • Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees or up to 15 days PTO for salaried employees, up to 40 hours of bereavement leave, up to 16 hours of volunteer time, jury duty, at least 2 weeks of family bonding leave, and up to 40 hours of prenatal care leave.
  • 401(k) retirement plan with up to 5% company match.
  • Health, prescription, dental, vision, basic and supplemental life, short- and long-term disability, accidental death and personal loss, business travel, legal services, identity theft, accident, critical illness, and hospital indemnity insurance.
  • Employee Assistance Program (EAP).
  • Tuition reimbursement.
  • Adoption assistance.
  • Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account, and Health Reimbursement Arrangement.
  • The role may be eligible for bonus or commission pay.
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