Logistics Specialist

American Packaging Corporation•Story City, IA

6d•Onsite

About The Position

The Logistics Specialist manages customer shipments using a Transportation Management System (TMS), overseeing preparation, routing, documentation, and delivery tracking. The role coordinates with internal departments, customers, suppliers, carriers, off-site warehouses, and vendors to support timely, cost-effective shipments and resolve delivery issues. It also handles international shipment coordination, inventory disputes, carrier claims, shipping records, and reporting while maintaining compliance with transportation regulations and improving logistics processes.

Requirements

Associate’s degree or bachelor’s degree, preferably in Logistics or Business, and three to five years of related experience and/or training, or an equivalent combination of education and experience.
Ability to handle pressure and work well with peers.
Ability to find creative solutions to situations.
Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
Ability to respond to inquiries or complaints from customers, regulatory agencies, and members of the business community.
Ability to communicate clearly with all levels of the organization and present information to management, public groups, and boards of directors.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions involving mathematical or diagram forms.
Dependability and punctuality.
Uncompromised accuracy and attention to detail.
Ability to use APC computer applications, including Radius, AS400, QT9, and Filemaker Pro.
Communication, conflict-resolution, and confidentiality skills.
Ability to meet deadlines, work independently, and stay organized.
Mechanical aptitude and ability to work as a member of a team with all employees.
Fork truck license.

Nice To Haves

Previous manufacturing experience is preferred but not required.

Responsibilities

Coordinate, process, and review customer shipments for cost-effective and timely delivery.
Prepare bills of lading, packing lists, NAFTA paperwork, and other required shipping documentation.
Communicate with internal team members, customers, suppliers, carriers, off-site warehouses, and outsourced vendors.
Help manage and defuse escalated situations in conjunction with the APC Logistics Manager.
Review upcoming orders and arrange cost-effective, timely deliveries.
Plan and schedule transportation routes for efficiency.
Track shipments, provide tracking information upon request, and maintain accurate inventory and shipping records.
Resolve delivery delays, damaged goods, mis-shipments, and inventory disputes.
Arrange expedited shipments and confirm costs on a spreadsheet.
Implement cost-saving measures, including shipment consolidation and rate negotiation.
Ensure compliance with transportation regulations and process NAFTA paperwork according to federal regulations.
Coordinate international shipments, including customs clearance and documentation.
Analyze logistics data, prepare performance reports, and identify opportunities to improve efficiency and reduce costs.
Submit and manage claims issued to carriers.
Maintain department supplies and assist with receiving and shipping UPS and Federal Express deliveries as needed.
Participate in department and safety team activities.
Review documents and shipment contents before releasing shipments from the facility.
Remove shipped orders from Radius/EFI by 9 a.m. the following day so Accounting can bill them.
Provide Shipping/Receiving with paperwork needed to prepare orders for shipment.
Ensure Authorizations to Destroy, Authorizations to Invoice, and Defective Material Forms are completed promptly.
Respond to customer inquiries and direct clients to appropriate channels.
Ensure the quality of services and processes within the facility.