Logistics Specialist

HEARTLAND CO-OP•Amarillo, TX
•Onsite

About The Position

Supports grain merchandising and operations by coordinating daily freight activity, communicating truck and rail schedules, preparing shipment documentation, and helping ensure grain movements are completed efficiently, accurately, and in accordance with customer, carrier, and company requirements.

Requirements

  • Must maintain valid driver’s license and commercial insurability at all times.
  • Attention to Detail - Completes work accurately and verifies documentation before processing.
  • Problem Solving - Identifies scheduling, documentation, or service issues and communicates them in a timely manner.
  • Oral Communication - Communicates clearly and professionally with carriers, customers, locations, and coworkers.
  • Written Communication - Maintains accurate written records, shipment notes, and related correspondence.
  • Dependability - Follows instructions, meets deadlines, and supports daily logistics needs with consistency.
  • Associate degree or equivalent related experience preferred; or six months to two years related logistics, transportation, agriculture, customer service, or administrative experience; or equivalent combination of education and experience.
  • Ability to read and interpret shipment documents, schedules, procedures, customer instructions, and company policies.
  • Ability to communicate effectively with managers, coworkers, customers, carriers, drivers, and location personnel.
  • Ability to calculate basic figures and amounts related to weights, rates, miles, quantities, percentages, and freight charges.
  • Ability to review numbers for accuracy and identify discrepancies.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Working knowledge of spreadsheets, email, accounting, transportation, and grain software systems.

Nice To Haves

  • Bilingual English/Spanish communication skills preferred but not required.

Responsibilities

  • Coordinates truck, rail, and other grain freight movements as directed by the merchandising team.
  • Communicate daily with carriers, drivers, locations, customers, and internal teams regarding pickup, delivery, loading, and unloading schedules.
  • Maintains trucking schedules and assists with adjusting schedules to meet customer, location, and company needs.
  • Works closely with Grain Merchandisers to support logistics needs tied to grain purchases, sales, and transfers.
  • Assists with monitoring shipment status and follows up on delays, missed appointments, documentation issues, or other service concerns.
  • Helps verify freight rates, carrier information, shipment details, and invoice support documentation.
  • Supports accurate entry and maintenance of logistics information in spreadsheet, accounting, and grain software systems.
  • Provides professional customer service to producers, customers, carriers, and internal employees.
  • Must maintain valid driver’s license and commercial insurability at all times.
  • Other duties as assigned by management.
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