Logistics Specialist

RXO, Inc.•Phoenix, AZ

11d

About The Position

As a Logistics Specialist at RXO, you will provide logistics support, including order entry, routing and dispatching, and traffic coordination. You will maintain customer profile information, enter loads from customer tenders, monitor pickups and deliveries, coordinate delivery appointments, communicate load statuses, and help ensure shipments are delivered on time and in good condition. You will also investigate shipment discrepancies or damage, document findings, and provide drivers with routing directions and instructions.

Requirements

At least 1 year of logistics experience.

Nice To Haves

High school diploma or equivalent.
General knowledge of the transportation industry.
Experience writing routine reports and correspondence.
Ability to apply common-sense understanding to carry out instructions furnished in written, verbal, or diagram form.

Responsibilities

Maintain customer profile information and enter loads from customer tenders.
Update account managers about problem loads and actions taken, and update receivers and customers on load status.
Monitor daily pickups and deliveries and verify loads arrive on time and in good condition.
Take check calls from drivers, ensure loads are on track for on-time delivery, and validate load data before marking loads delivered for accounting purposes.
Investigate product overages, shortages, and damages, and complete appropriate documentation.
Schedule and reschedule delivery appointments for loads; accept or decline loads based on account manager direction.
Provide detailed directions and instructions to properly route drivers.