Logistics Specialist

RXO, Inc. • Romulus, MI

5d

About The Position

As a Logistics Specialist at RXO, you will provide logistics support, including order entry, routing and dispatching, and traffic coordination. You will help coordinate loads and keep account managers, receivers, customers, and drivers informed about their status. The role also involves monitoring pickups and deliveries, arranging delivery appointments, investigating shipment discrepancies or damage, and ensuring load data is accurate for accounting purposes.

Requirements

• At least 1 year of logistics experience.

Nice To Haves

• High school diploma or equivalent.
• General knowledge of the transportation industry.
• Experience writing routine reports and correspondence.
• Ability to apply common-sense understanding to carry out instructions furnished in written, verbal, or diagram form.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders.
• Update account managers about problem loads and actions taken; update receivers and customers on load status.
• Monitor daily pickups and deliveries and verify that loads arrive on time and in good condition.
• Take check calls from drivers, ensure loads will deliver on time, and validate load data before marking loads delivered for accounting purposes.
• Investigate product overages, shortages, and damages, and complete appropriate documentation.
• Schedule and reschedule delivery appointments for loads; accept or decline loads based on direction from account managers.
• Provide detailed directions and instructions to route drivers properly.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with up to 5% company match.
• Pre-tax accounts to help streamline eligible expenses.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• Career and Leadership Development Programs.
• Paid time off, company holidays, and volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed