Logistics Specialist

Revvity•Hopkinton, MA

8d•$61,500 - $70,000

About The Position

The Logistics Specialist develops logistics strategies to optimize product delivery to customers and improves product workflow by analyzing and developing plans that affect production, distribution, and inventory. The role creates and reviews distribution and inventory-management procedures to maximize customer satisfaction and minimize cost, working across multiple functions with internal and external customers and suppliers. The specialist manages regional logistics activities, including daily small-package and large-pack shipments, returns, freight bookings, shipment documentation, tracking, and issue resolution. The role also supports export documentation and licensing, trade-solution reporting, performance monitoring, damage and loss claims, logistics procedures and records, employee training, continuous improvement, complex order coordination, and escalation support. In addition, the specialist manages forward stocking locations, works with plants to determine stocking levels, and monitors inbound and outbound orders and deliveries.

Requirements

High school diploma or GED and 6 or more years of experience in customer order, import/export, or distribution processes and policies; or an associate degree and 4 or more years of such experience; or a bachelor's degree and 2 or more years of such experience.
Effective verbal and written communication skills in English.

Nice To Haves

Ability to interact effectively and respectfully in a global, multilingual, multicultural environment.
Proven time-management, prioritization, and flexibility skills to balance shifting priorities.
Strong knowledge of SAP logistics processes and transactions.
Good working knowledge of Microsoft Excel, PowerPoint, Outlook, and other Microsoft Office applications.

Responsibilities

Own, manage, and serve as the subject matter expert for selected Regional Logistics responsibilities with minimal management support.
Manage daily small-package shipments from the Regional Super Territory Distribution Center, including consolidations, documentation, and freight arrangements with carriers.
Manage daily large-pack shipments from origin plants through the Regional Merge-in-Transit facility to customers, including consolidations, exception resolution, documentation, and freight bookings.
Manage instrument and consumable returns to the STDC.
Support timely customer deliveries through shipment tracking, tracing, problem resolution, and obtaining and distributing carrier proof-of-delivery information.
Resolve conflicting priorities in support of business requirements and customer needs.
Coordinate shipment processing with internal and external partners, including STDCs, manufacturing sites, freight forwarders, Global Order Fulfillment, Sales and Service Managers, International Trade Compliance, and Accounting.
Prepare and manage export dual-license, letter-of-credit, insurance-certification, and cash-against-document applications for export shipments as required.
Research and resolve logistics-related challenges.
Manage Global Trade Solution reports and releases to facilitate extraordinary freight shipments.
Monitor, review, and reconcile key performance reports, including PANGI and Carrier Performance.
Support STDC and large-pack processes and activities as needed to fulfill orders.
Create, refine, and update logistics SOPs to meet ISO standards and requirements.
Research and resolve damage and loss claims with internal partners, customers, and insurance providers.
Organize, update, and improve the Global Logistics SharePoint website.
Train and educate internal team members and business partners on logistics activities and processes.
Participate as a core team member in continuous-improvement projects, providing subject-matter expertise and supporting testing and implementation.
Coordinate and expedite complex domestic and international shipments.
Act as the initial escalation point for less experienced team members.
Support STDC discrepancy resolution, cycle counting, and wall-to-wall activities.
Manage end-of-quarter activities, including partner review meetings, high-priority order management, and holiday impact analysis and mitigation planning.
Perform other tasks as needed to support customers, the Logistics and Materials Management Team, and internal and external partners.
Manage the site's forward stocking locations used to import and store materials.
Work with supplying plants to determine stocking levels based on demand.
Monitor daily inbound deliveries and purchase orders for forward stocking locations and outbound plant deliveries to customers, with additional attention at month-, quarter-, and year-end.