Logistics Specialist - Heritage Logistics

Vulcan Materials Company • Piedmont, SC

14h

About The Position

The Logistics Specialist receives customer orders for aggregate and other products, assists customers with product selection, and schedules trucking for deliveries using the Trux Dispatch Platform. The role coordinates with the Sales Service Center to support accurate, timely order fulfillment, match project demand with truck capacity, minimize truck downtime, and quickly report delivery issues for resolution. The position works under general direction in a fast-paced, deadline-oriented environment and requires independent decision-making and strong customer service.

Requirements

• High school diploma or equivalent.
• Experience in dispatching, customer relations, and construction or transportation; administrative or sales experience is required.
• Ability to coordinate and prioritize timely product deliveries, work at a fast pace, and communicate effectively with customers and haulers.
• Solid knowledge of the asphalt, concrete, and construction materials business, including truck requirements and applicable transportation regulations.
• Computer skills and familiarity with applications for recording information, creating reports, scheduling, and organizing trucking equipment.
• Ability to read maps.
• Ability to work independently, make decisions, and provide excellent customer service by phone and in person.
• Ability to recall detailed information, handle multiple tasks concurrently, and work well under pressure.
• Strong logistics, dispatch, and customer service skills.
• Excellent interpersonal skills and ability to interact effectively with all levels of the organization.
• Ability to work in a stressful, fast-paced, deadline-oriented environment and think and act quickly and creatively to resolve challenges.
• Ability to work under general direction.
• Ability to use common office tools and technology, including a cell or office telephone, calculator, computer, and other electronic devices.
• Ability to work varying schedules, including nights and weekends.
• Ability to sit for long periods of time.

Nice To Haves

• Some college.

Responsibilities

• Receive customer orders and help customers identify products suited to specific end uses.
• Enter orders accurately into the Trux Dispatch Platform.
• Work with the Sales Service Center to obtain project information and pricing as needed.
• Coordinate project schedules with customer demand and available truck capacity.
• Review daily order entries for completeness and accuracy at each product facility and adjust plans as necessary to meet customer needs on time.
• Work to minimize truck downtime.
• Immediately report delivery problems to service or sales representatives for resolution or mitigation.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED