Logistics Specialist

Illumina•San Diego, CA

4d•$28 - $41

About The Position

The Logistics Specialist supports daily transportation and logistics activities under minimal supervision. The role works across internal teams and with external business partners to support operations, improve freight performance, ensure regulatory and procedural compliance, and resolve transportation, inventory, and logistics issues. The position also supports Illumina’s products, parts, and services by maintaining an understanding of the technologies used in them. The role is based in the United States. The estimated base hourly pay range is $27.50–$41.25; placement depends on experience, skills, location, and internal equity. Employees are eligible for a variable cash program, and eligible roles may receive equity. Benefits include access to genomics sequencing, family planning, health, dental and vision coverage, retirement benefits, and paid time off. This role is not eligible for visa sponsorship.

Requirements

3–5 years of operations and/or logistics experience; preferably in a life sciences manufacturing environment with temperature-sensitive products.
Experience in an FDA- or ISO-regulated environment involving biotech consumables, medical devices, or the deployment of quality systems and process controls.
Experience working in a best-in-class operations organization.
Strong interpersonal skills and the ability to interact effectively with direct and cross-functional team members.
Ability to identify and resolve problems related to logistics activities.
Strong verbal and written communication skills.
Excellent internal and external customer service skills.
Ability to influence and multitask in a fast-paced environment.
Strong attention to detail, math skills, and organizational skills.
Ability to prepare and deliver effective presentations.
Familiarity with Standard Operating Procedures (SOPs), Work Instructions (WIs), Good Manufacturing Practices (GMP), Good Documentation Practices (GDP), and ISO- and FDA-regulated environments.
Self-starter who can work independently.
Experience using an ERP system; SAP preferred.
Proficiency with Microsoft Office, including Outlook, Excel, and Word.

Nice To Haves

College degree preferred.

Responsibilities

Track and trace shipments from suppliers and customer deliveries.
Coordinate the RMA and scrap process with the customer service team.
Audit freight and process claims through NVision.
Develop policies, guidelines, and procedures; train others and implement them.
Ensure compliance with quality regulations and established standard procedures.
Work with freight carriers and freight forwarders to improve performance.
Analyze and resolve inventory variances.
Support customer relocation with Customer Solutions and the Service Ops Team.
Collaborate with Manufacturing, Supply Chain, and Commercial colleagues to support daily operations.
Facilitate material transfers by generating reports through the ERP system and ensuring proper execution of movement.
Research and correct transportation and logistics issues.
Acquire and maintain an understanding of the technologies used in Illumina products, parts, and services.
Provide reports and participate in special projects as assigned.
Provide cross-functional support as needed.