Logistics Specialist

Trescal Inc.•Cornelius, NC

40d•Onsite

About The Position

Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.S. We provide our customers single-source, cost-effective, best-in-class solutions. We are seeking a detail-oriented Logistics Specialist to support operations at our Cornelius, NC location. This role offers hands-on experience across logistics, inventory control, shipping/receiving, and ERP systems within a production-based environment. In addition to facility-based logistics responsibilities, this role will also be the backup to our Delivery Driver, where they will perform local pickups and deliveries, requiring safe operation of a company vehicle and direct interaction with customers and vendors. The ideal candidate has strong data entry skills, experience with shipping carriers, and a commitment to accuracy, organization, and service.

Requirements

High school diploma, GED, or equivalent required.
Valid state driver's license with a clean driving record.
Ability to operate a company vehicle and perform pickup and delivery duties as needed.
Experience in shipping/receiving, asset management, logistics coordination, calibration services, electronics repair, manufacturing, or other quality-controlled operational environments preferred.
Experience using shipping software, such as UPS WorldShip and FedEx Ship Manager.
Experience using inventory, asset management, or ERP systems.
Previous customer service or customer-facing experience.
Strong communication and interpersonal skills.
Excellent customer service skills with a professional and courteous demeanor.
Proficient computer skills, including data entry, Microsoft Office Suite, internet research, and database management.
Ability to learn and effectively use new software systems and technology.
Strong attention to detail with the ability to maintain accurate records and processes.
Ability to recognize discrepancies between equipment labels, customer documentation, and system records.
Ability to lift and move items weighing up to 50 pounds.

Responsibilities

Receive, identify, and track customer-owned test and measurement equipment through all stages of the calibration process using Trescal's asset management and ERP systems.
Verify and record equipment manufacturer, model, serial number, asset tag information, and customer-specific requirements with a high degree of accuracy.
Ensure the integrity of inventory data for assigned areas, including updating shipping, receiving, and equipment information.
Organize and maintain clean, orderly inventory and warehouse areas.
Maintain records and documentation in accordance with quality system requirements.
Receive, inspect, unpack, and process inbound shipments, verifying contents against applicable documentation.
Identify, document, and report discrepancies, shortages, or damage in incoming shipments.
Accurately enter and validate equipment information, including manufacturer, model, and serial numbers.
Verify equipment identification and customer-specific requirements.
Prepare, package, and ship equipment to customers and vendors in accordance with company procedures and customer requirements.
Generate shipping labels and process shipments using carrier systems such as UPS WorldShip and FedEx.
Research and arrange appropriate shipping solutions for special packaging requirements or unique customer needs.
Coordinate vendor deliveries and complete all required receiving and shipping documentation.
Initiate, track, and resolve shipping claims, serving as a point of contact with carriers and customers as needed.
Maintain effective working relationships with parcel carriers and other shipping service providers.
Assist with local delivery and pickup responsibilities as needed to support business operations and provide coverage for the primary delivery driver.
Perform data entry and other administrative tasks related to shipping, receiving, and inventory management.
Handle sensitive and high-value customer equipment with care and professionalism, ensuring proper packaging and protection during transportation and shipment.
Perform other duties as assigned.