Logistics Specialist

Protolabs•Plymouth, MN
•$76,700 - $85,000•Onsite

About The Position

The Logistics Specialist plays a vital role in supporting on-time delivery by balancing production schedules, supply chain demands, inventory needs, and customer expectations. Working with multiple departments, this highly visible role identifies opportunities for improvement, implements solutions to enhance efficiency and accuracy, and helps drive continuous improvement across logistics operations. The position suits someone who enjoys collaboration, data-driven decision-making, and making a direct impact on business success and customer experience. The schedule is Monday through Friday, 10 am to 6 pm. The role is performed primarily in an office setting, with occasional duties in manufacturing areas and outdoors. The position is limited by ITAR regulations to U.S. citizens, lawful permanent residents, or foreign nationals granted refugee or asylee status.

Requirements

  • Bachelor’s degree in business or equivalent experience.
  • Minimum of 2 years of manufacturing planning/scheduling experience.
  • Strong information technology skills and knowledge.
  • Ability to train others on information technology tools and systems.
  • Ability to analyze data and make informed decisions or recommendations.
  • Ability to use data to identify opportunities and drive improvements.
  • Ability to lead cross-functional problem-solving and improvement efforts.
  • Advanced understanding of production processes and equipment.
  • Ability to work across shifts and functions to coordinate activity and solve problems.
  • Ability to identify opportunities amid ambiguity and rapid change, and act on those opportunities.
  • Ability to handle multiple tasks simultaneously and delegate when necessary.
  • Able to work in a fast-paced, team-oriented work environment.
  • Must be a U.S. citizen, lawful permanent resident (green card holder), or foreign national granted refugee or asylee status; individuals with temporary visas are not eligible.

Nice To Haves

  • APICS certification.
  • Experience in a manufacturing environment.
  • Experience with international shipments.
  • Familiarity with ERP systems and customer portals.
  • Experience using UPS and FedEx shipping software.
  • Proficiency with Microsoft Office products.
  • Exceptional MS Excel skills, including macro automation, SQL, VBA, or Python.
  • Familiarity with freight forwarding and third-party billing processes.
  • Experience using Salesforce.
  • Experience evaluating and approving invoices and freight bills.

Responsibilities

  • Review and manage Logistics queues, automated alerts, and order priorities daily.
  • Partner with Production, Customer Service, and Shipping to schedule orders and maintain on-time delivery (OTD).
  • Develop and improve logistics processes, tools, and workflows to support operational efficiency.
  • Analyze demand, identify risks, and proactively mitigate potential late orders.
  • Serve as the primary logistics contact for Customer Service inquiries and order-related issues.
  • Collaborate cross-functionally to resolve logistics, order entry, batch, quality, and supply-related concerns.
  • Lead continuous improvement projects focused on logistics, inventory, and overall operational performance.
  • Monitor inventory accuracy, manage consumable supplies, and support inventory optimization initiatives.
  • Act as the site AX subject matter expert (SME) and support related system processes.
  • Partner with Supply Chain, Sales, APEX, and SOLO teams to improve responsiveness and maintain OTD.
  • Track, analyze, and communicate key metrics, revenue opportunities, and logistics performance data.
  • Support training, documentation, invoice review, policy compliance, and other assigned responsibilities.

Benefits

  • Competitive salary and total rewards package.
  • Health insurance: traditional or high-deductible plan.
  • Flexible Spending Accounts.
  • Health Savings Account, including employer contributions.
  • Dental and vision insurance.
  • Basic and supplemental life insurance.
  • Short-term and long-term disability insurance.
  • Paid caregiver leave.
  • At least 3 weeks of PTO, plus wellness, holiday pay, and volunteer hours.
  • 401(k) with company match and immediate vesting.
  • Employee Stock Purchase Program at a discounted rate.
  • Matching grants through the Protolabs Foundation.
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