Logistics Specialist - Intermodal
About The Position
MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe. Looking for a career opportunity but have no experience? At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!
Requirements
- Bachelor’s degree preferred or equivalent experience
- Analytical: advanced
- Customer orientation: advanced
- Organizational skills: advanced
- Problem solving: advanced
- Team player: advanced
- English: expert
- Communication skills: advanced
- Negotiation skills: advanced
- Knowledge of MS Excel with the ability to learn new software
Responsibilities
- Assists customers with matters related to inland transportation of their cargo, by rail and / or truck.
- Monitors information using MSC proprietary IT systems, MSExcel and Power BI.
- Liaises with intermodal customers, US customs and various MSC departments globally as needed.
- Communicates quickly and effectively with respective vendors.
- Analyzes data and considers performance modifications and implements strategies to support process efficiencies.
- Provides timely and accurate responses to all inquiries regarding transportation statues and updates.
- Observes corporate guidelines when addressing vendor and customer inquiries regarding shipments.
- Escalates unique or complex issues to the appropriate supervisor for resolution when necessary.
- Anticipates potential problems before they arise as well as having problem solving skills to solve any unforeseen issues.
- Performs other related duties as assigned.
Benefits
- Health, Rx, Dental & Vision Insurance
- Life Insurance: one-time annual salary up to $50,000
- Long-term disability benefits
- Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
- Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
- Short Term Disability Insurance
- 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match
- Wellness Program initiatives
- Corporate Partner Discount Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
