About The Position

The Logistics Specialist / Dispatcher plans and manages logistics, oversees drivers’ day-to-day operations, and provides customer service. The role serves as a point of contact for customers and manages orders from creation through completion. It works alongside the Transportation Manager and other local managers.

Requirements

  • At least 3 years of experience in a related field.
  • Advanced proficiency in Microsoft Office, including Excel, and Google Drive.
  • Strong organizational and problem-solving skills, with the ability to think creatively.
  • Ability to define a problem, collect data, identify solutions, and apply them.
  • Ability to work independently and handle multiple projects.
  • Professional written and verbal communication skills.
  • Ability to manage and use multiple systems.
  • Team-player attitude.
  • Willingness to work weekends.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Book truck loads.
  • Track shipments to ensure customer requirements are met.
  • Update systems and shipment statuses to ensure visibility of all shipments.
  • Provide support for customers.
  • Assist with projects as directed.
  • Work alongside the Transportation Manager and other local managers.
  • Manage drivers’ daily delivery schedules and monthly schedules.
  • Oversee driver timesheets.
  • Track drivers’ hours of service (HOS) and electronic logs (Elogs).
  • Understand and enforce DOT regulations.
  • Manage new-driver training and training schedules.
  • Recommend disciplinary decisions and actions to the management team.
  • Assist in establishing and evaluating driver performance.
  • Monitor and validate delivery accuracy.
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