Logistics Senior Coordinator(Korean Bilingual)

SBT Global, Inc.•Coppell, TX

About The Position

This role supports the global distribution of mobile products, focusing on speed, reliability, and operational efficiency. The Logistics Coordinator (Air & Ocean Operations) plans, executes, and continuously improves inbound and outbound air and ocean freight operations, ensuring shipments move from manufacturers to company warehouses and ultimately to customers. The position requires hands-on air freight operations experience and solid ocean freight knowledge. It follows a five-day work schedule that includes weekend shifts based on operational requirements. The role is based in Coppell, Texas, with work in Plano approximately two days per week for meetings.

Requirements

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
Hands-on experience in international air, ocean, and OTR freight forwarding operations.
Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
Strong understanding of international air and ocean freight regulations and customs procedures.
Proficiency with ERP and logistics systems such as SAP, TMS, WMS, or equivalent.
Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP.
Bilingual proficiency in Korean and English.

Responsibilities

Create and maintain daily tracking reports for Air Import, Ocean Import, and OTR, including weekend operations.
Gather departure information for containers and air cargo at ports, terminals, and airports.
Monitor and confirm on-time departures from U.S. ocean terminals and major airports.
Coordinate terminal departure schedules with terminal operators and customs brokers.
Track ocean containers, rail intermodal units, and air shipments in real time.
Validate Import of Documentation (IOD) and Proof of Delivery (POD) daily.
Respond promptly to shipment exceptions requiring immediate attention, such as delays, damages, and customs holds.
Oversee Transload Warehouse (TW) capacity planning and utilization.
Manage transload-operation KPIs, including dwell time, on-time transload, and damage rate.
Identify and resolve operational bottlenecks and work with warehouse teams on corrective actions.
Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.
Serve as the primary point of contact for carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.
Ensure shipments comply with international trade regulations, hazardous material requirements, and security standards.
Maintain accurate records for audits and regulatory inspections.
Perform other job-related duties as assigned.