Logistics Operations Manager
About The Position
The Logistics Operations Manager provides strategic leadership and operational oversight for inland logistics activities across North America, including last-mile, truck, and rail transportation. This role serves as the primary liaison between internal departments, external partners, carriers, contractors, and OEM stakeholders to ensure alignment and efficient execution. The position is also responsible for managing carrier and contractor performance across cost, service, capacity, communication, claims support, and on-time delivery reliability. Lead efforts to meet and exceed wholesale delivery targets by forecasting capacity, aligning resources, and partnering with Sales, Vehicle Operations, and key stakeholders. Provide daily direction to WW VPCs across North America to ensure accurate vehicle revenue recognition for Nissan. Lead the implementation of Nissan and WW digital/IT projects to improve logistics, streamline workflows, and enhance customer experience while ensuring seamless integration across Nissan systems and teams. Manage the end-to-end onboarding of new carriers, ensuring compliance with all Nissan requirements and minimizing operational risk. Partner with SCM, Quality, IS/IT, and Finance to achieve business objectives, drive continuous improvement, strengthen cross-functional relationships, support TMS implementation, manage carrier audit responses, and improve system connectivity, compliance, and operational performance.
Requirements
- 5-7 years in planning and directing operations
- At least 3 years experience managing the employee lifecycle including interviewing, hiring, performance management, promotions, development, terminations, and moves
- Skill at interpreting diagrams and repair manuals
- Understand revenue drivers and efficiency standards to deliver positive financial results
- SOP, MRP, TQM, JIT, Kaizen, 5S, and visual factory management
- Proficiency in Microsoft Outlook, Word and Excel software applications
- Clean driving record, ability to drive manual and automatic transmissions
Responsibilities
- Provide strategic leadership and operational oversight for inland logistics activities across North America, including last-mile, truck, and rail transportation.
- Serve as the primary liaison between internal departments, external partners, carriers, contractors, and OEM stakeholders to ensure alignment and efficient execution.
- Manage carrier and contractor performance across cost, service, capacity, communication, claims support, and on-time delivery reliability.
- Lead efforts to meet and exceed wholesale delivery targets by forecasting capacity, aligning resources, and partnering with Sales, Vehicle Operations, and key stakeholders.
- Provide daily direction to WW VPCs across North America to ensure accurate vehicle revenue recognition for Nissan.
- Lead the implementation of Nissan and WW digital/IT projects to improve logistics, streamline workflows, and enhance customer experience while ensuring seamless integration across Nissan systems and teams.
- Manage the end-to-end onboarding of new carriers, ensuring compliance with all Nissan requirements and minimizing operational risk.
- Partner with SCM, Quality, IS/IT, and Finance to achieve business objectives, drive continuous improvement, strengthen cross-functional relationships, support TMS implementation, manage carrier audit responses, and improve system connectivity, compliance, and operational performance.
Benefits
- Low-cost health insurance options including medical, dental and vision
- Industry-leading company-matching 401(k) plan
- Company paid life insurance, short-term and long-term disability
- Access to on-the-job training
- Exclusive discounts on attractions, automotive, travel and more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
