Logistics/Office Support Lead Asp

Kroger•Cleveland, TN

About The Position

The Logistics/Office Support Lead completes office functions, including phone coverage and call routing, store credits and billing, accounting, payroll, associate personnel files, item setup, and related duties requiring a high level of confidentiality. The role supports daily office operations and communication among associates, management, warehouse teams, vendors, and store personnel while demonstrating the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position also supports distribution-center processes, customer service, order preparation, vendor billing reconciliation, payroll administration, supply management, product labeling, and team communication. The essential functions must be performed with or without reasonable accommodation.

Requirements

Strong interpersonal skills and a positive attitude.
Proven ability to build and support team concepts.
Ability to work independently and handle multiple tasks concurrently.
Problem-solving skills.
Good organizational skills and attention to detail.
Excellent oral and written communication skills.
Sense of urgency, with an emphasis on safety during holiday volume increases.
Ability to manage time and multiple projects and prioritize accordingly.
General understanding of Kroger divisions' and distribution-center processes.

Nice To Haves

Proficiency in Microsoft Office.
Previous job experience.

Responsibilities

Assist the manager with directing office associates' daily tasks and determining regular job assignments.
Communicate with internal and external associates about issues affecting the business.
Provide customer service to stores and vendors, assisting them or directing them to appropriate personnel.
Greet on-site visitors and direct them to the appropriate area.
Release daily store orders when directed; sort, color-code, and separate store bills by load for shipping preparation.
Take special orders and late additions from floral clerks, communicate requests to the buying office, and follow up to finalize them.
Reconcile vendor billing.
Research and process store overages and shortages.
Enter data into multiple computer systems and programs.
Enter associate schedules in the timekeeping system, review and adjust work hours, and finalize weekly payroll.
Complete and maintain associate paperwork for personnel files.
Communicate with warehouse associates, management, the leadership team, vendors, and store personnel about facility issues.
Perform accounting and reconciliation for weekly facility expenses.
Work with distribution-center associates to improve two-way communication.
Process national floral item setups.
Create order guides for all divisions using a barcode creation program.
Print and sort product labels as needed.
Order and maintain office and warehouse supply inventory.
Ship and receive supplies for the office or warehouse.
Build team cohesiveness through ongoing communication.
Perform the essential functions of the position with or without reasonable accommodation.