LOGISTICS/OFFICE SUPPORT LEAD ASP

The Kroger Co.•Cleveland, TN

About The Position

Complete office functions, including answering and directing phone calls, store credits and billing, accounting, payroll, associate personnel files, item setup, and other duties, while maintaining a high level of confidentiality. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Assist the manager with directing office associates' daily tasks and assignments. Communicate with internal and external associates, stores, vendors, warehouse associates, facility management, and leadership on business and facility issues. Provide customer service to stores and vendors, greet on-site visitors, and direct people to the appropriate personnel or areas. Support order and billing operations by releasing daily store orders when directed; sorting, color-coding, and separating store bills by load; handling floral special orders and late additions; reconciling vendor billing; researching and processing store overages and shortages; and processing national floral item setups. Create order guides for divisions using a barcode creation program, and print and sort product labels as needed. Perform office administration, accounting, and supply duties, including entering schedules and adjusting work hours in the timekeeping system, finalizing weekly payroll, maintaining associate personnel paperwork, reconciling weekly facility expenses, ordering and maintaining office and warehouse supplies, and shipping and receiving supplies. Input data into multiple computer systems and programs, help improve two-way communication with distribution center associates, and build team cohesiveness through ongoing communication. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Strong interpersonal skills and a positive attitude.
Proven ability to build and support team concepts.
Ability to work independently and handle multiple tasks concurrently.
Problem-solving skills.
Good organizational skills and attention to detail.
Excellent oral and written communication skills.
Sense of urgency with an emphasis on safety during holiday volume increases.
Ability to manage time and multiple projects and prioritize accordingly.
General understanding of Kroger divisions' and distribution center processes.

Nice To Haves

Proficiency in Microsoft Office.

Responsibilities

Assist the manager in directing office associates' daily work and determining their regular assignments.
Communicate with internal and external associates about issues that impact the business.
Provide customer service to stores and vendors, assisting them or directing them to appropriate personnel.
Greet on-site visitors and direct them to the appropriate area.
Release daily store orders when directed; sort, color-code, and separate store bills by load for shipping.
Take special orders and late additions from floral clerks, communicate requests to the buying office, and follow up to finalize them.
Reconcile vendor billing.
Research and process store overages and shortages.
Input data into multiple computer systems using multiple programs.
Enter associate schedules in the timekeeping system, review and adjust work hours, and finalize weekly payroll.
Complete and maintain associate paperwork for personnel files.
Communicate with warehouse associates, management, the leadership team, vendors, and store personnel on facility issues.
Perform accounting and reconciliation for weekly facility expenses.
Work with distribution center associates to improve two-way communication.
Process national floral item setups.
Create order guides for all divisions using a barcode creation program.
Print and sort product labels as needed.
Order and maintain office and warehouse supply inventory.
Ship and receive supplies for the office or warehouse.
Build team cohesiveness through ongoing communication.
Perform the essential functions of the position with or without reasonable accommodation.