Logistics Office Assistant
About The Position
Clark's White Glove Delivery is seeking a high-energy, customer-focused Office Assistant to support its Cleveland operation. The company provides furniture receiving, warehousing, and white glove delivery services across multiple locations, working with furniture retailers, interior designers, and their customers. This busy office role involves phone and email communications, delivery scheduling, truck routing, and coordination with drivers, warehouse staff, and management. The position requires reliability, punctuality, organization, clear communication, and consistent follow-through in a small team environment. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m. Applicants should apply with a resume and a brief summary of relevant experience.
Requirements
- Experience in logistics, transportation, dispatch, delivery scheduling, or a relevant role.
- Reliability, punctuality, readiness to work, and consistent follow-through.
- A customer-first attitude and ability to remain calm and helpful during busy periods.
- High energy, a strong work ethic, and willingness to help where needed.
- Strong phone skills and clear, professional written communication.
- Ability to manage competing priorities while maintaining attention to detail.
- Comfort using computers, email, and scheduling or order management systems.
- A team-oriented approach and willingness to support coworkers.
Responsibilities
- Handle a high volume of incoming calls and emails in a friendly, professional manner.
- Schedule deliveries and communicate delivery dates and expectations to customers.
- Build and adjust truck routes to support efficient, on-time deliveries.
- Coordinate throughout the day with drivers, warehouse staff, and management.
- Keep customers and clients updated and help resolve delivery questions or concerns.
- Accurately enter and update orders, delivery notes, and customer information.
- Follow through on outstanding tasks and keep work moving without constant supervision.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
