Logistics Manager

Priority Waste Resources•Burton, MI

6d•Onsite

About The Position

Priority is seeking a Logistics Manager based at its Burton, Michigan yard. The manager will lead a team of drivers and coordinate daily logistics operations to support safe, efficient, high-quality waste collection services. The role serves as a liaison among drivers, customers, and internal teams, providing real-time support, overseeing route performance, and pursuing improvements to the driver and customer experience. Priority is a technology company headquartered in Clinton Township, Michigan, serving municipal solid-waste and construction and demolition customers. Founded in 2018, the company operates facilities across three states and emphasizes customer service, technology, collaboration, adaptability, and the quality of employees’ work.

Requirements

At least 2 years of experience in logistics, transportation, or a related field.
Supervisory experience.
Strong knowledge of routing, dispatch, and fleet operations.
Leadership, communication, and team-development skills.
Ability to problem-solve, prioritize, and work effectively in a fast-paced environment.
Proficiency with Microsoft Office and logistics or route-management systems.
Customer focus and strong organizational and time-management abilities.
Ability to work collaboratively, adapt to changing situations, and take responsibility for the quality and impact of one's work.

Responsibilities

Supervise and support drivers through daily oversight, coaching, and performance management.
Assign and adjust routes and carrier responsibilities to support efficient service delivery.
Provide real-time support to drivers during routes and resolve service, safety, and equipment issues.
Escalate and resolve customer concerns in a timely and effective manner.
Communicate with drivers and internal teams by phone, Microsoft Teams chat, and video.
Collaborate with logistics, customer service, and quality teams to improve service.
Track, trace, and update daily waste-removal route status using internal systems.
Monitor route performance and identify opportunities to improve efficiency and reduce costs.
Ensure compliance with company policies, safety standards, and regulatory requirements.
Assist with onboarding and training new drivers and provide ongoing coaching.
Participate in continuous improvement initiatives and implement operational enhancements.
Monitor waste storage areas, documentation, equipment, and procedures at the Burton, Michigan yard.