Logistics Manager

Volkswagen AG

23d•$92,500 - $238,200•Remote

About The Position

The Logistics Manager is a leadership role in Electrify America’s Supply Chain Department, responsible for optimizing transportation and warehousing for capital equipment and DC fast-charging network service parts. The role leads logistics operations for the national charging network and direct-to-consumer Electrify Home chargers, including fulfillment and reverse logistics for warranty returns and service. It develops annual operating budgets and strategic objectives, and manages three large third-party logistics providers (3PLs) across shipment planning, execution, and warehousing. The manager oversees logistics operations supporting network expansion, operations, and maintenance, ensuring equipment and parts arrive at the right time and place at the best cost. Responsibilities include setting team goals and development plans, leading a warehousing strategy across the United States and Canada, and achieving shipping and service-level compliance of at least 95%, with corrective actions where needed. The role works closely with Field Services and the Network Operations Center to optimize service-parts support, equipment uptime, and customer satisfaction. It is accountable for company-wide logistics contracts and supplier performance. The position reports to the Senior Manager of Supply Chain within Operations. The role leads four direct employees and more than 20 indirect logistics professionals supporting 10 warehouse locations. It oversees reverse logistics of failed parts and the establishment of forward stocking locations; supply-chain analysis and executive reporting; logistics cost and performance initiatives; strategic supplier operations and business reviews; inventory governance and reduction; logistics quotations and budgets; and inventory traceability and audit compliance. It also supports invoice and payment processes and prepares quarterly supply-chain forecasts and budgets. Occasional business travel, approximately one to two times per month, is required to warehouses, suppliers, and the corporate office.

Requirements

At least 10 years of experience in supply chain, logistics, or a related area.
Bachelor’s degree.
Leadership and team-management skills, including experience leading and developing supply-chain personnel and logistics teams and initiatives.
Strong interpersonal, oral, and written communication skills.
Experience managing vendor and supplier performance against contracts.
Ability to conduct complex analytical assessments.
Influencing and negotiation skills.
Complex problem-solving and independent decision-making ability.
Resource-management skills, autonomy, and initiative.
Strong computer and software skills.
High attention to detail and a demonstrated record of precision and integrity.
Extensive experience in global logistics and supply-chain management.
Subject-matter expertise in logistics and inventory management.
Expertise in global and domestic shipping by ocean, rail, truck, LTL, and parcel, as well as import and export experience.
Experience with budgeting, financial modeling, and business-case creation and presentation.
Experience with financial and inventory audits, accounting, and reporting.
Experience managing and negotiating contracts and effectively managing vendors and subcontractors.
Understanding of project-management techniques and methods.
Occasional business travel, approximately one to two times per month, to warehouses, suppliers, and the corporate office.

Nice To Haves

MBA.
Experience implementing and managing third-party logistics providers (3PLs).
Experience with SAP.
Knowledge of ISO 9001 and ISO 14001.

Responsibilities

Lead and develop a team of four direct employees and more than 20 indirect logistics professionals in daily planning and execution of company-wide logistics operations across 10 warehouse locations in the United States and Canada.
Optimize transportation, warehousing, fulfillment, and reverse logistics for capital equipment, DCFC service parts, and Electrify Home chargers.
Select, implement, operate, and maintain a warehousing strategy supporting equipment and service-parts distribution in the United States and Canada.
Manage 3PL shipment planning, execution, warehousing, contract compliance, and supplier performance; conduct quarterly business reviews and apply performance penalties when appropriate.
Establish department strategic objectives and annual operating budgets; prepare quarterly forecasts and budgets for supply-chain expenses.
Ensure shipping and service-level agreements achieve at least 95% compliance and implement corrective actions for shortfalls.
Collaborate with Field Services, the Network Operations Center, and other stakeholders to optimize service-parts support, equipment uptime, and customer satisfaction.
Report supply-chain costs, logistics performance KPIs, and inventory information to executive leadership; analyze trends and transportation markets to identify issues requiring cross-functional strategies.
Develop and implement strategic initiatives to achieve best value, lower total cost of ownership, and annual logistics savings targets.
Lead the cross-functional Inventory Review Committee and manage company inventory, currently valued at $48 million, while driving year-over-year inventory reductions.
Lead logistics quoting and budgeting for commercial proposals and Consent Decree projects, including quotes, lead times, delivery schedules, logistics, and returns of failed equipment.
Ensure equipment traceability and annual audit compliance through cycle counts, receiving processes, and other inventory controls.
Support invoice receipt and payment processes for capital goods, parts, and services.
Manage company-wide logistics contracts and supplier performance through contract amendments, business reviews, supplier site assessments, and performance-management practices.
Set personnel goals and individual development plans for the team.