Logistics Manager

Priority Waste Resources•Saginaw, MI

7d•Onsite

About The Position

Priority is a technology company headquartered in Clinton Township, Michigan, that provides logistics services to municipal solid-waste and construction and demolition customers. The company operates facilities across three states and focuses on customer service and the use of technology. It seeks collaborative team players who are adaptable and understand how their work affects others. Based at Priority Waste’s Saginaw, Michigan yard, the Logistics Manager leads a team of drivers and coordinates daily logistics operations to support safe, efficient, high-quality waste collection. The role serves as a liaison among drivers, customers, and internal teams; provides real-time operational support; oversees route performance; and drives improvements to the driver and customer experience.

Requirements

At least 2 years of experience in logistics, transportation, or a related field.
Supervisory experience.
Strong knowledge of routing, dispatch, and fleet operations.
Leadership, communication, and team-development skills.
Ability to problem-solve, prioritize, and work effectively in a fast-paced environment.
Proficiency with Microsoft Office and logistics or route-management systems.
Customer-focused approach and strong organizational and time-management abilities.
Ability to work collaboratively, respond to changing needs, and contribute to a growing organization.

Responsibilities

Supervise and support drivers through daily oversight, coaching, and performance management.
Assign and adjust routes and carrier responsibilities to ensure efficient service delivery.
Provide real-time support to drivers and resolve service, safety, and equipment issues.
Act as the escalation point for customer concerns and ensure timely, effective resolution.
Communicate with drivers and internal teams by phone, Microsoft Teams chat, and video.
Collaborate with logistics, customer service, and quality teams to improve service.
Track, trace, and update daily waste-removal route status using internal systems.
Monitor route performance and identify opportunities to improve efficiency and reduce costs.
Ensure compliance with company policies, safety standards, and regulatory requirements.
Assist with onboarding and training new drivers and provide ongoing coaching.
Participate in continuous-improvement initiatives and implement operational enhancements.
Monitor waste storage areas, documentation, equipment, and procedures at the Saginaw yard.