Logistics Manager

Hawthorne Health, Inc.•Remote, CA, CA

11d•Onsite

About The Position

The Logistics Manager will oversee and actively participate in the daily operations of the logistics team at the Walnut Creek office. This role involves leading a small, dedicated team, ensuring the timely and efficient delivery of medical equipment, supplies, and other resources necessary for clinical research. The Logistics Manager will also be responsible for developing processes, maintaining compliance, and engaging with vendors to ensure optimal operational performance.

Requirements

Bachelor’s degree in logistics, supply chain management, business administration, or a related field (or equivalent experience).
Minimum of 3 years of experience in logistics, supply chain, or a related field.
At least 1 year in a leadership role.
Experience in developing work instructions, SOPs, and managing audits.
Strong organizational, problem-solving, and analytical skills with attention to detail.
Excellent communication and vendor management skills.

Nice To Haves

Proficiency in logistics software or systems is a plus.

Responsibilities

Lead, mentor, and support a small logistics team, fostering a collaborative and results-driven environment.
Conduct regular team meetings to review objectives, performance, and operational updates.
Provide ongoing training and development opportunities for team members.
Create, update, and maintain work instructions, Standard Operating Procedures (SOPs), and other key documentation to ensure consistency and compliance.
Standardize workflows to improve efficiency and reduce errors in logistics operations.
Ensure that all documentation aligns with regulatory and organizational requirements.
Perform daily logistics activities, including managing shipments, coordinating deliveries, and maintaining inventory levels.
Oversee the allocation, calibration, and maintenance of medical equipment.
Address urgent requests or issues related to logistics for in-home clinical visits.
Lead and participate in internal and external audits related to logistics and supply chain operations.
Ensure compliance with all applicable regulations, sponsor requirements, and internal policies.
Identify and implement corrective actions for any audit findings.
Analyze logistics workflows and identify opportunities for optimization.
Contribute to the regionalization of logistics operations to improve efficiency and reduce lead times.
Plan for future resource needs based on study pipeline projections and sponsor requirements.