Logistics Manager

SimPL Freight Solutions • Raleigh, NC

13d • Onsite

About The Position

At SimPL Freight Solutions, the Logistics Manager manages at least one significant customer account and coordinates all shipments for assigned accounts. The role proactively identifies and resolves logistics issues, coordinates and drives team members’ daily activities, and communicates directly with customers to ensure exceptional service. The Logistics Manager is expected to take ownership, work effectively with people with varied personalities, and help meet individual, team, and company goals.

The position is onsite in Raleigh, North Carolina, with a Monday–Friday schedule from 8 a.m. to 5 p.m. It is full-time. Applicants must be authorized to work for any employer in the United States; employment visa sponsorship is not available.

Requirements

• At least one year of transportation or logistics experience.
• High school diploma or GED.
• At least one year of account management experience.
• At least one year of supervisory experience.
• Proficiency with Microsoft Office 365, including Excel, SharePoint, and PowerPoint.
• Proficiency with TruckStop, DAT, Highway, and Carrier 411.
• Experience with a transportation management system (TMS).
• Customer-service mentality and a strong sense of urgency.
• Critical-thinking and decision-making skills, including the ability to resolve issues while balancing multiple responsibilities.
• Sound judgment in proactively avoiding and resolving issues.
• Self-motivation and ability to work with minimal oversight.
• Team-oriented approach and comfort working in a fast-paced environment.
• Positive attitude, professional demeanor, and strong integrity.
• Ability to persuade, motivate, and influence.
• Strong verbal and written communication skills.
• Authorization to work for any employer in the United States.

Nice To Haves

• Bachelor's degree in supply chain management, logistics, transportation, or a related field.

Responsibilities

• Build strong working relationships with customers and core carriers supporting assigned accounts.
• Collaborate with SimPL Account Managers to exceed customer expectations.
• Oversee and motivate team members to perform effectively.
• Ensure successful movement of shipments for dedicated customer accounts and handle escalated operational issues.
• Use the TMS to manage the freight transportation lifecycle and maintain detailed, accurate account data.
• Manage carrier procurement and build relationships with partner carriers.
• Manage escalated operational issues, including claims and breakdowns.
• Identify patterns in shipper, receiver, and carrier performance and recommend improvements.
• Assist with team-member training, delegate responsibilities, oversee progress, set developmental goals, provide guidance and support, motivate team members, and correct performance as necessary.

Benefits

• Competitive base salary and commission opportunities.
• Career growth, development, and advancement opportunities.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Pet insurance and additional coverage options, including accident, critical illness, legal, identity theft, and telemedicine.
• Company 401(k) plan with a company match.
• 15 PTO days and 9 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED