Logistics Manager

PRIORITY WASTE RESOURCES LLC•Saginaw, MI

11d

About The Position

As a Logistics Manager based at Priority Waste’s Saginaw, Michigan yard, you will lead a team of drivers and coordinate daily logistics operations to ensure safe, efficient, and high-quality waste collection services. You will act as a liaison between drivers, customers, and internal teams, providing real-time support, overseeing route performance, and driving continuous improvements to enhance the driver and customer experience. Priority is a technology company headquartered in Clinton Township, Michigan, serving municipal solid-waste and construction and demolition customers through facilities across three states. The company emphasizes exceptional customer service, collaboration, adaptability, and the quality of employees’ work.

Requirements

At least 2 years of experience in logistics, transportation, or a related field.
Supervisory experience.
Strong knowledge of routing, dispatch, and fleet operations.
Leadership, communication, and team development skills.
Ability to problem-solve, prioritize, and work effectively in a fast-paced environment.
Proficiency with Microsoft Office and logistics or route management systems.
Customer-focused approach and strong organizational and time management abilities.
Ability to work collaboratively, adapt to what a situation calls for, and recognize the impact of work quality on company success.

Responsibilities

Supervise and support a team of drivers through daily oversight, coaching, and performance management.
Assign and adjust routes and carrier responsibilities to ensure efficient service delivery.
Provide real-time support to drivers and resolve service, safety, and equipment issues.
Act as the escalation point for customer concerns and ensure timely, effective resolution.
Communicate with drivers and internal teams by phone, Microsoft Teams chat, and video.
Collaborate with logistics, customer service, and quality teams to drive service excellence.
Track, trace, and update the status of daily waste removal routes using internal systems.
Monitor route performance and identify opportunities to improve efficiency and reduce costs.
Ensure compliance with company policies, safety standards, and regulatory requirements.
Assist with onboarding and training new drivers and provide ongoing coaching.
Participate in continuous improvement initiatives and implement operational enhancements.
Monitor waste storage areas, documentation, equipment, and procedures at the Saginaw yard.