Logistics Manager

Crescent•West Chester, OH

19d

About The Position

Crescent Logistics Managers manage and operate a high-performing, reliable business that meets customer, company, and employee needs. They operate according to the Crescent Way’s 3 P’s—Purpose, Process, and People—and the culture of Doing it Right, Doing it Safe, and Doing it Well. The role is responsible for safety, people development, productivity, quality, data integrity, customer value, and financial performance. Success in the role means running a safe and productive operation, delivering a quality product to customers, developing a self-sufficient team, and operating a predictable, profitable business. The work takes place in a fast-paced environment with changing schedules, volumes, staffing, and shift requirements.

Requirements

Bachelor’s degree in a business or technical field plus 2 years of related experience, or equivalent.
Ability to lead a safe and productive operation, deliver quality products, develop a self-sufficient team, and operate a predictable, profitable business.
Strong practical problem-solving, anticipation, organizational, administrative, and time-management skills.
Ability to work at an up-tempo pace, shift focus as needed, prioritize, and balance short- and long-term thinking.
Ability to communicate clearly, listen effectively, handle conflict, and hold self and others accountable.
Ability to adapt to continuous changes in schedules, volumes, staffing, and shift requirements.
Ability to frequently sit, stand, walk, reach, climb or balance, stoop, kneel, and crouch; regularly lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Nice To Haves

Experience leading teams or projects.
Regulatory cGMP experience.
Lean manufacturing and continual process improvement experience.

Responsibilities

Maintain a safe work environment, understand and apply the Crescent Safety Playbook, and identify and remove risks.
Select, train, assess, recognize, and develop employees; gather employee feedback and ensure timely responses.
Plan and schedule resources to maximize site capacity and output, assess resource needs, and continually improve production and operational processes.
Set and follow quality standards, incorporate customer quality needs into processes, investigate and correct root causes of quality escapes, and ensure inventory accuracy.
Maintain the integrity of data through reporting systems and tools.
Understand customer needs, report accurate and well-documented DSRs and KPIs, and build a strong customer-centric reputation.
Optimize resources to meet or exceed annual budget targets and identify and use competitive suppliers.
Champion change and continuous improvement, provide direction and constructive performance feedback, delegate, and make personnel changes as needed.
Communicate effectively, handle conflict, hold self and others accountable, and support a safe, diverse environment where employees can succeed.
Train and develop people, follow or create appropriate structure, respond to unexpected situations, and follow up to ensure quality task completion.
Use customer systems, Kronos, and PackManager where utilized; monitor performance metrics and trends across safety, people, productivity, quality, customer value, and financial performance.