About The Position

This role is a unique opportunity to join a dynamic team in the heart of the Logistics & Supply Chain industry, providing high-level support for complex delivery operations while enjoying the benefits of working in one of Europe’s most vibrant emerging hubs. The position is located in Sofia, Bulgaria.

Requirements

  • Native or fluent German (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory).
  • Professional proficiency in English for inter-departmental communication.
  • Strong analytical skills and the ability to solve complex problems in a fast-paced environment.
  • A proactive attitude and the desire to relocate for this exciting career opportunity in Bulgaria.

Nice To Haves

  • Previous experience in customer support, logistics, or the supply chain industry is highly desirable.

Responsibilities

  • Act as the primary point of contact for German-speaking clients, resolving complex inquiries within the Logistics & Supply Chain sector.
  • Coordinate and track international shipments to ensure timely and efficient delivery cycles.
  • Collaborate with internal distribution teams to identify and resolve supply chain bottlenecks.
  • Maintain accurate logs and documentation for high-volume logistics transactions.
  • Provide proactive updates to stakeholders regarding shipment status and potential transit issues.
  • Utilize industry-specific software to streamline delivery processes and enhance overall service quality.
  • Support the continuous improvement of logistics workflows to optimize customer satisfaction.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Health Insurance
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus
  • Opportunities for professional growth within the global Logistics & Supply Chain sector
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