Logistics Coordinator

DP World•Mesa, AZ

12d•Onsite

About The Position

DP World is seeking a Logistics Coordinator for its Mesa, Arizona team. The team focuses on continuous improvement, operational efficiency, and layout within a growing third-party logistics organization. The role supports customer order lifecycles and inbound and outbound operations, requiring coordination with customers, carriers, and internal stakeholders. The position also involves customer service, reporting, order processing, and monitoring inventory and performance against KPIs.

Requirements

Customer service background in logistics or planning, with the ability to build customer relationships and resolve problems in a timely manner.
Knowledge of Word, Excel, and Outlook, with a strong emphasis on Excel for tracking and analysis.
Ability to adapt and work in an ever-changing, high-stress environment.
Ability to multitask effectively.

Nice To Haves

Excel VLOOKUP and Pivot Table skills are a plus.

Responsibilities

Handle customer queries, escalations, and a high volume of day-to-day reports throughout the customer order lifecycle.
Build a close working relationship with Key Account control tower staff by understanding and servicing their day-to-day business requirements.
Complete and submit customer and carrier performance reports weekly or monthly, ensuring they are accurate and on time.
Schedule, plan, and coordinate activities supporting inbound and outbound product operations.
Communicate with customers and stakeholders, both internally and externally.
Set up orders through preferred internal systems, including via EDI feeds or manual creation.
Ensure orders are picked and processed on time to meet KPI requirements, and help monitor inventory levels in line with customer expectations.
Perform other duties as assigned.