Logistics Coordinator

NRI 3PL•Los Angeles, CA

3d•$21 - $28•Onsite

About The Position

The Logistics Coordinator supports NRI’s Operations Department by taking ownership of scheduled shipment pickups and deliveries, collaborating with internal teams, and providing excellent customer service to internal and external contacts. The role requires critical thinking in a fast-paced environment, effective communication across organizational levels, multitasking, flexibility to shift priorities, and the ability to work independently as well as collaboratively. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The position is located at 13200 S. Broadway, Los Angeles, CA 90061. The starting pay range is $21.00–$28.00 per hour.

Requirements

At least one month of experience as a Logistics Coordinator.
Proficiency with Microsoft Office, specifically Outlook, Excel, Teams, and OneDrive.
Ability and willingness to learn TMS carrier systems, programs, portals, and WMS.
Must be in good standing in the current position, including good attendance and performance, with no PIPs within the last three months.
Physical ability to perform essential job functions, including lifting and carrying up to 50 pounds; walking and standing for extended periods; climbing ladders or stairs; being comfortable with heights in elevated areas; and tolerating dust, dirt, noise, odors, heat, and cold.
Proficient technical capabilities, including tier-one WMS experience (Aspire).
Flexibility and ability to adapt to changing priorities.
Exceptional attention to detail and accuracy in maintaining and managing logistics documentation.
Customer-service focus and client communication skills.
Excellent organizational skills, including the ability to prioritize tasks and meet deadlines.
Ability to work occasional overtime.

Nice To Haves

Knowledge of third-party portals.
Knowledge of the SPS portal and SSCC labels.

Responsibilities

Follow Vendor Compliance processes, policies, and procedures to ensure shipments comply with requirements, and understand Vendor Routing Guides.
Process and route outbound shipments according to client and customer needs, compliance requirements, and Service Level Agreements.
Schedule and monitor pickups and reschedule missed pickups.
Coordinate shipment cancellations and changes.
Create shipping labels and Bills of Lading for UPS, FedEx, USPS, and other common carriers.
Route collect and third-party orders in accordance with retailer routing compliance guidelines.
Follow up daily on carrier appointments.
Maintain recap reports and manifests to ensure accuracy when carrier pickups occur.
Investigate and follow up on freight issues involving lost or damaged products, and respond promptly.
Provide carrier information and updates to internal and external contacts.
Organize and file Bills of Lading according to vendor and ship date.
Send manual shipment confirmations to clients daily.
Document and resolve issues between carriers and vendors.
Regularly quote shipping rates to identify the most economical shipping method.
Consolidate and summarize customers’ shipment requirements.
Ensure dangerous goods are shipped according to DG standards.
Ensure custom retailer carton labels are generated and applied in the compliant placement.
Track and trace international and domestic shipments as needed.
Provide proof of delivery when requested by clients.
Share labor between facilities when necessary.
Perform other duties as requested.