Logistics Coordinator

Smith & Wesson Brands, Inc.•Maryville, TN

About The Position

The Logistics Coordinator works across all functional areas of the distribution center. This entry-level role is responsible for executing and validating dock and PGI audit reports for revenue recognition, coordinating daily shipping targets and adjustments, and handling expedited and priority shipping requests. The role requires strong communication, self-motivation, and experience with order fulfillment and customer compliance requirements. The stated starting pay is $19 per hour. The coordinator supports fulfillment and shipping operations, helps develop team members, monitors service levels and shipment issues, and contributes to cost control, safety, process improvement, and customer service. The position also prepares international firearm shipments and required documentation and licensing to ensure compliance with national and international law, and serves as backup for the Transportation Analyst.

Requirements

High school diploma or GED.
1–3 years of logistics experience.
Microsoft Office experience, including Excel, PowerPoint, Word, and Outlook.
WMS/WCS experience.
Excellent written and verbal interpersonal communication skills.
Attention to detail.
Experience with Excel.
Ability to analyze information and make decisions regarding prioritization and shipping.
Ability to sit and work at a computer keyboard for extended periods.
Ability to lift and move up to 50 pounds occasionally.

Nice To Haves

SAP experience.

Responsibilities

Execute and validate dock and PGI audit reports for revenue recognition.
Coordinate daily shipping targets, make adjustments to meet or exceed them, and handle expedited and priority shipping requests.
Assist with the leadership and development of team members.
Improve picking efficiency, accuracy, and compliance with business and customer requirements.
Coordinate responsibilities between fulfillment and shipping teams to ensure targets are met, orders are processed, and inventory is shipped appropriately.
Improve rating and shipping efficiency, accuracy, and compliance with business and customer requirements.
Support business goals related to carrier usage and costs.
Coordinate logistics operations, including workload planning, dynamic replenishment release, order allocation, waving, rating, and shipping, while following business processes and improving customer service.
Ensure on-time freight processing and high levels of customer service.
Manage and report FIFO and order turnaround time to meet all service-level agreements, including internal shipping turnaround requirements.
Coordinate and communicate expedited services for orders and business requests.
Communicate short- and long-term labor demands to the Distribution Manager and assist with managing labor costs.
Reduce unnecessary costs and manage the bottom line.
Maintain and communicate customer specifications and requirements.
Investigate issues, solve problems, and pursue continuous improvement across job responsibilities.
Cross-train in other logistics areas and perform related tasks, including fulfillment scheduling, shipping, audit, and cycle count.
Prepare international firearm shipments and required documents and licensing to ensure compliance with national and international law; serve as backup for the Transportation Analyst.
Monitor, resolve, and respond to reported shipment issues.
Maintain a safe, clean, and organized work environment and promptly report safety hazards.
Work collaboratively in a team environment to accomplish goals.
Follow defined processes and identify opportunities to improve them.
Provide suggestions and feedback to management.