Logistics Coordinator

PNY Technologies Inc•Parsippany-Troy Hills, NJ

5d•$55,000 - $65,000

About The Position

The Logistics Coordinator acts as a liaison between PNY and shipping carriers, suppliers, and customers to ensure accurate, timely, and cost-effective delivery and to resolve issues proactively. The role monitors inbound and outbound shipments, coordinates domestic and international routing, prepares shipping and import/export documentation, and supports inventory management with third-party logistics warehouses. It also maintains shipping records and transportation data, analyzes performance and costs, resolves shipment discrepancies and claims, and works with internal business units and external partners to meet department goals and customer delivery requirements.

Requirements

Be a team player.
Have 3–5 years of experience in a shipping environment, including scheduling carriers and reporting shipping data.
Be proficient with Microsoft Word and Excel.
Have good written and oral communication skills, including the ability to communicate effectively in English.
Have good customer service skills.
Be able to work independently.
Be detail-oriented.
Be able to multitask in a fast-paced environment.
Be able to follow written and verbal instructions.

Nice To Haves

College degree preferred.

Responsibilities

Produce weekly and monthly transportation reports, including on-time and in-full statistics.
Analyze reports and provide recommendations and feedback on opportunities to reduce department costs.
Provide routing instructions to customers and vendors as necessary.
Process claims and billing verifications and resolve related issues.
Respond efficiently and promptly to inquiries involving common carriers, full truckload (FTL), less-than-truckload (LTL), and parcel carriers.
Monitor all outbound and inbound shipments.
Review daily outbound shipments to ensure appropriate carrier selections meet customer delivery windows.
Ensure compliance with the Logistics Director and/or Supervisor.
Produce, analyze, and maintain shipping data to support compliance with department goals and targets.
Work with third-party logistics (3PL) warehouses to receive and maintain inventory.
Route domestic and international shipments.
Prepare import and export documentation.
Maintain accurate records, including proof-of-delivery (POD) archive files for domestic transportation shipments, and help the accounting department provide PODs to customers for payment.
Work with business units to research traffic and logistics requirements and develop plans as needed.
Resolve shipping discrepancies by working with carriers, customers, and PNY staff.
Assist in securing customer delivery appointments as required.
Assist in training warehouse, sales, and purchasing personnel on shipping document generation.
File loss and damage claims with carriers.
Prepare outbound domestic bills of lading and other required documentation.
Assist in monitoring outside 3PL warehouses.
Assist in other areas as assigned.