Logistics Coordinator

Smith & Wesson Brands•Maryville, TN

About The Position

The Logistics Coordinator works across all functional areas of the distribution center. The role executes and validates dock and PGI audit reports for revenue recognition, coordinates daily shipping targets, makes adjustments to meet or exceed targets, and handles expedited and priority shipping requests. It is an entry-level role starting at $19 per hour. The position requires strong communication, self-motivation, and experience with order fulfillment and customer compliance requirements. The coordinator supports efficient and compliant logistics operations, including workload planning, dynamic replenishment release, order allocation, waving, rating, and shipping. The role also supports team development, customer service, carrier and cost objectives, labor planning, issue resolution, and continuous improvement. It includes preparing international firearm shipments with required documentation and licensing, and serving as backup for the Transportation Analyst.

Requirements

High school diploma or GED.
1–3 years of experience.
Experience with order fulfillment and customer compliance requirements.
Experience with Microsoft Excel.
Knowledge of Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
WMS/WCS experience.
Excellent written and verbal interpersonal communication skills.
Attention to detail.
Ability to analyze information and make decisions about prioritization and shipping.
Ability to work in a team environment.

Nice To Haves

SAP experience.

Responsibilities

Execute and validate dock and PGI audit reports for revenue recognition.
Coordinate daily shipping targets, make adjustments to meet or exceed them, and manage expedited and priority shipping requests.
Assist with the leadership and development of team members.
Improve picking efficiency, accuracy, and compliance with business and customer requirements.
Coordinate responsibilities between fulfillment and shipping teams so targets are met, orders are processed, and inventory is shipped appropriately.
Improve rating and shipping efficiency, accuracy, and compliance with business and customer requirements.
Support business goals related to carrier usage and costs.
Coordinate logistics operations, including workload planning, dynamic replenishment release, order allocation, waving, rating, and shipping, while following business processes and improving customer service.
Ensure freight is processed on time to maintain high customer service levels.
Manage and report FIFO and order turn time to meet SLAs, including internal ship-turn requirements.
Coordinate and communicate expedited service for orders requiring it and requests from the business.
Communicate short- and long-term labor demands with the Distribution Manager and assist with managing labor costs.
Reduce unnecessary costs and manage the bottom line.
Maintain and communicate customer specifications and requirements.
Investigate issues, solve problems, and pursue continuous improvement.
Cross-train in other Logistics areas and perform related tasks at a reasonable level, including Fulfillment Scheduling, Shipping, Audit, and Cycle Count.
Prepare international firearm shipments and required documents and licensing to ensure compliance with national and international law.
Serve as backup for the Transportation Analyst.
Monitor, resolve, and respond to reported shipment issues.
Maintain a safe, clean, and organized work environment and immediately report safety hazards.
Work collaboratively to accomplish goals, follow defined processes, identify opportunities to improve processes, and provide suggestions and feedback to management.