Logistics Coordinator - Transportation

NFI Industries•San Antonio, TX

About The Position

The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and operational assistance to the Project Manager as needed. The role coordinates transportation operations, driver scheduling and dispatch, customer communications, order-management data, invoicing, performance reporting, maintenance scheduling, safety coordination, payroll, and driver expenses. The coordinator may also provide coverage across departments during vacations or holidays if necessary.

Requirements

Minimum 2–3 years of experience in logistics and/or transportation.
Ability and availability to work extended hours if necessary.
Excellent customer service, problem-solving, communication, and decision-making skills.
Excellent oral and written communication skills.
Ability to work efficiently and multitask.

Nice To Haves

Computer applications experience, including MS Office and TMW, is strongly desired.

Responsibilities

Maintain positive and encouraging working relationships with all drivers.
Communicate service issues to appropriate internal NFI personnel and departments and external customer contacts.
Perform load planning, driver scheduling, and dispatch duties using Dedicated Fleet and Common Carrier resources.
Coordinate daily data entry into NFI’s proprietary order-management system, TMW.
Coordinate with the home-office invoicing team to ensure timely and accurate weekly customer invoices.
Ensure daily and weekly tasks are completed accurately and on time.
Provide weekly KPI and performance data reports to internal and external parties.
Coordinate daily scheduling of truck and trailer maintenance.
Work with the safety department on DriveCam, driver compliance, and Hours of Service (HOS) issues.
Assist the Project Manager with implementing NFI’s Safety, Security, and Labor policies.
Assist and provide coverage across departments during vacations or holidays if necessary.
Manage and maintain driver payroll.
Audit and approve driver expense reports.
Provide assistance to the Project Manager as needed.