Logistics Coordinator - Transportation

NFI Industries•Greenwood, IN

About The Position

The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and operational assistance to the Project Manager as needed. The role supports fleet and transportation operations through dispatch and load planning, communications, data entry, invoicing coordination, reporting, maintenance scheduling, safety and compliance support, payroll administration, and expense auditing. The coordinator may also provide coverage across departments during vacations or holidays when necessary.

Requirements

Minimum 2–3 years of experience in logistics and/or transportation.
Excellent customer service, problem-solving, communication, and decision-making skills.
Excellent oral and written communication skills.
Ability to work efficiently and multitask.
Ability and availability to work extended hours if necessary.

Nice To Haves

Computer applications experience, including MS Office and TMW, is strongly desired.

Responsibilities

Maintain positive and encouraging working relationships with all drivers.
Communicate service issues to appropriate internal NFI personnel and departments and external customers.
Perform load planning, driver scheduling, and dispatch duties using Dedicated Fleet and Common Carrier resources.
Coordinate daily data entry into NFI’s TMW order-management system.
Coordinate with the home-office invoicing team to ensure weekly customer invoices are completed accurately and on time.
Ensure daily and weekly tasks are completed accurately and on time.
Provide weekly KPI and performance data reports to internal and external parties.
Coordinate daily truck and trailer maintenance scheduling.
Work with the safety department on DriveCam, driver compliance, and hours-of-service issues.
Assist the Project Manager with implementing NFI’s Safety, Security, and Labor policies.
Provide coverage across departments during vacations or holidays when necessary.
Manage and maintain driver payroll.
Audit and approve driver expense reports.
Provide assistance to the Project Manager as needed.