Logistics Coordinator - Transportation

NFI Industries•Terrell, TX

23h

About The Position

The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and operational assistance to the Project Manager as needed. The role coordinates transportation operations, driver and dispatch activities, customer communications, reporting, maintenance scheduling, safety matters, payroll, and expense reports.

Requirements

At least 2–3 years of experience in logistics and/or transportation.
Ability to work efficiently and multitask.
Ability and availability to work extended hours if necessary.
Excellent customer service, problem-solving, communication, and decision-making skills.
Excellent oral and written communication skills.

Nice To Haves

Experience with computer applications, including MS Office and TMW, is strongly desired.

Responsibilities

Maintain positive and encouraging working relationships with all drivers.
Communicate service issues to appropriate internal NFI personnel and departments and external customer contacts.
Plan loads, schedule drivers, and perform dispatch duties using Dedicated Fleet and Common Carrier resources.
Coordinate daily data entry into NFI’s proprietary order-management system, TMW.
Coordinate with the home-office invoicing team to ensure timely and accurate weekly customer invoices.
Ensure daily and weekly tasks are completed accurately and on time.
Provide weekly KPI and performance data reports to internal and external parties.
Coordinate daily scheduling of truck and trailer maintenance.
Work with the safety department on DriveCam, driver compliance, and hours-of-service (HOS) issues.
Assist the Project Manager with implementing NFI’s Safety, Security, and Labor policies.
Provide coverage across departments during vacations or holidays when necessary.
Manage and maintain driver payroll.
Audit and approve driver expense reports.
Provide assistance to the Project Manager as needed.