Logistics coordinator Sr.staff(Korean Bilingual)

SBT Global, Inc. • Duluth, GA

4d • Onsite

About The Position

This role is responsible for end-to-end logistics operations across ocean import, ocean export, US drayage, and air freight. The position manages customer communication, coordinates with carriers, forwarders, and drayage vendors, and oversees freight cost and billing accuracy to ensure smooth and reliable logistics execution for key accounts. Korean bilingual ability is required.

Requirements

• Korean bilingual ability is required.
• Business-level English communication skills for email and phone correspondence.
• Proficiency in MS Office, including Excel and PowerPoint.
• Strong attention to detail and ability to manage multiple tasks with a high level of responsibility.
• Bachelor's degree in Logistics, International Trade, Business, or a related field is preferred.
• At least 2 years of experience in ocean or air freight operations; experience in import, export, or drayage is preferred.

Nice To Haves

• Prior experience at a freight forwarder, ocean carrier, or 3PL.
• Understanding of US drayage and terminal operations.
• Experience using TMS/ERP or other logistics systems.
• Experience supporting manufacturing accounts, especially in the solar or energy sector.

Responsibilities

• Manage ocean import shipping schedules, review bills of lading and customs documentation, track inbound cargo, and resolve issues through timely customer communication.
• Process ocean export bookings, prepare and review shipping documents such as S/Os and B/Ls, coordinate schedules with carriers, and support export customs clearance.
• Coordinate US port and rail terminal pickup and delivery schedules, negotiate and settle drayage vendor rates, and manage demurrage and detention charges.
• Coordinate urgent and special air cargo shipments, manage flight schedules and freight rates, and communicate with forwarders.
• Provide regular status updates and issue reporting to customers.
• Verify carrier, forwarder, and drayage company rates and invoices, and manage billing and settlement.
• Handle freight claims and billing dispute resolution.
• Maintain logistics data and prepare reports, including KPIs and cost analyses.

What This Job Offers

• Career Level: Mid Level