Logistics Coordinator

US LBM • Cabot, AR

3d

About The Position

The Logistics Coordinator oversees and coordinates freight and supply logistics, shipping routes, and deliveries to maximize efficiency and support customer satisfaction. The position responds promptly to customer questions and complaints and communicates delivery-schedule delays. Duties also include coordinating dispatch and delivery operations, managing related records and administrative processes, and identifying ways to streamline production processes.

Requirements

• High school diploma or equivalent work experience.
• Strong administrative skills.
• Ability to communicate effectively and professionally with customers, employees, and supervisors, verbally and in writing.
• Ability to deal constructively with conflict and recognize potential problems.
• Good organizational skills and attention to detail.
• Strong Microsoft Excel, Word, and Outlook skills.
• Knowledge of supply management principles and practices.
• Proficiency with, or ability to learn, current technologies such as smartphones, GPS, and necessary business applications.

Nice To Haves

• Knowledge of the construction or building industry.

Responsibilities

• Operate safely.
• Dispatch drivers and print manifests.
• Pre-call customers.
• Create load assignments for drivers and delivery helpers.
• Schedule transfers.
• Communicate with the sales team, drivers, and customers about delivery functions or issues.
• Monitor metrics and error tracking.
• Provide excellent customer service.
• Manage fleet-related activities and monitor driver files.
• Scan documents.
• Assist with checking out drivers, scheduling delivery changes, and DOT administrative tasks.
• Evaluate and identify methods and procedures to optimize and streamline production processes.
• Print and distribute work picks and consolidated work picks.
• Coordinate the use of outside trucks, trailers, and transportation services as needed.
• Administer all phases of time clock management.
• Maintain invoice records, post corrections, and maintain the filing system.
• Perform other duties as assigned.
• Comply with all policies and standards, adhere to the company's commitment to workplace safety, and complete assigned trainings.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED