Logistics Coordinator I

Kenco•Portage, MI

About The Position

The Logistics Coordinator I coordinates inbound and outbound operations, shipment planning, and distribution processes. The role may also focus on a specialized area such as customer service, returns, or inventory tracking. It serves as a central communication hub among customers, site personnel, third-party carriers and planners, and internal network drivers where customer integration applies. The position may include some Warehouse Clerk responsibilities and other duties assigned by management. The role involves managing customer and site requirements, coordinating daily shipment and delivery activity, maintaining inventory information, and supporting safe, accurate, and efficient logistics operations. Travel is expected to be approximately 25% or less.

Requirements

High school diploma or equivalent.
At least 1 year of experience in a warehousing or DOT-related environment.
Ability to perform general administrative duties, including data entry, filing, and telephone and email correspondence.
Strong written and verbal communication skills.
Ability to multitask while maintaining a high level of accuracy and professionalism.

Responsibilities

Oversee assigned inbound and/or outbound processes required by the customer and ensure appropriate workloads are provided to floor associates where applicable.
Maintain and manage appropriate item inventory levels, and report inventory information to customer and leadership members.
Serve as a key customer service representative and central communication hub among customers, site personnel, third-party carriers and planners, and internal network drivers where applicable.
Receive order requests, identify product availability, and prepare orders for shipment.
Handle site-level daily load planning, routing, and coordination of inbound and/or outbound requests using warehouse and transportation management systems.
Communicate with customer team members about inventory, sales force requirements, and delivery scheduling.
Ensure special customer requirements are actioned and enter the appropriate information into the workflow schedule.
Assist with Logistics Coordinator II duties as requested.
Perform product functionality checks as needed to ensure outbound items are clean and in proper working condition.
Attend regional deliveries as needed to validate processes and manage customer service expectations.
Provide direction to clerks regarding internal issues and customer concerns as needed.
Administer Safety Resource Officer (SRO) training for new clerks and leads as necessary.
Perform other duties assigned by management, including some Warehouse Clerk responsibilities.
Travel approximately 25% or less.

Benefits

Medical insurance, including HSA, HRA, and FSA accounts
Supplemental insurance, including critical illness, hospital indemnity, and accidental injury coverage
Dental insurance
Vision insurance
Basic life and supplemental life insurance
Short-term and long-term disability coverage
Paid parental leave
401(k)
Paid time off of approximately two weeks, accruing from the first day of employment
10 employer-paid holidays