Logistics Coordinator I

KENCO TRANSPORTATION SERVICES•Portage, MI

About The Position

The Logistics Coordinator I coordinates all aspects of inbound and outbound shipment planning and distribution processes. The position may also focus on a specialized area such as inbound/outbound operations, customer service, returns, or inventory tracking. The coordinator serves as a central communication hub among customers, site personnel, third-party carriers and planners, and internal network drivers when customer integration applies. The role may include some Warehouse Clerk responsibilities and assisting with Logistics Coordinator II duties as requested. The position requires general administrative work, including data entry, filing, and telephone and email correspondence. Approximately 25% or less travel is expected. Other duties may be assigned as needed. The employer describes the physical demands and work environment as representative of those needed to perform the essential functions; reasonable accommodations may be made for employees with disabilities.

Requirements

High school diploma or equivalent.
At least 1 year of experience in a warehousing or DOT-related environment.
Strong written and verbal communication skills.
Ability to multitask while maintaining a high level of accuracy and professionalism.

Responsibilities

Oversee assigned inbound and/or outbound processes required by the customer and ensure appropriate workloads are provided to floor associates where applicable.
Maintain and manage appropriate item inventory levels and report inventory information to customers and leadership.
Serve as the key customer service representative and central communication hub among customers, site personnel, third-party carriers and planners, and internal network drivers when customer integration applies.
Receive order requests, identify product availability, and prepare orders for shipment.
Perform site-level daily load planning, routing, and coordination of inbound and/or outbound requests using warehouse and transportation management systems.
Communicate with customer team members regarding inventory, sales force requirements, and delivery scheduling.
Ensure special customer requirements are addressed and enter relevant information into the workflow schedule.
Assist with Logistics Coordinator II duties as requested.
May perform product functionality checks to ensure outbound items are clean and in proper working condition.
May attend regional deliveries to validate processes and manage customer service expectations.
May provide direction to clerks regarding internal issues and customer concerns.
May administer Safety Resource Officer (SRO) training for new clerks and leads as necessary.
Perform other duties assigned by management, including some Warehouse Clerk responsibilities.
Perform general administrative duties, including data entry, filing, and telephone and email correspondence.

Benefits

Medical insurance, including HSA, HRA, and FSA accounts
Supplemental insurance, including critical illness, hospital indemnity, and accidental injury coverage
Dental insurance
Vision insurance
Basic life and supplemental life insurance
Short-term and long-term disability
Paid parental leave
401(k)
Paid time off of approximately two weeks, with accrual beginning on the first day of employment
10 employer-paid holidays