Logistics Center Supervisor

Savers / Value Village•Hyattsville, MD

About The Position

The Logistics Center Supervisor supports Savers’ vision by assisting with the daily management of a regional domicile of truck drivers, equipment, and associated support staff. Under the direction of the Logistics Center Manager (or ATCM), the supervisor works with Sourcing and area store management to ensure the proper and timely flow of goods to stores in the assigned geography. The role may also involve collecting donations for shipment to other areas of the country and overseeing a small warehouse and its personnel and activities in support of product collection, storage, and movement to stores. The supervisor oversees daily logistics activities, including driver dispatch and, as required, warehouse operations, in accordance with the operational plan and budget. The role is accountable for employee performance, productivity, and safety; safety and training programs; regulatory compliance; employee time, scheduling, forecasting, and allocation; and follow-up on accident and injury incidents. The supervisor reviews driver routes and truck assignments, communicates with drivers, monitors operational performance indicators, ensures data accuracy and efficient data management, and supports facility maintenance, security, and company projects. The position directs drivers (up to 10 or more), management, and administrative staff, and may supervise warehouse staff.

Requirements

High school diploma or equivalent.
Three years of experience in transportation, distribution, and/or logistics management.
Demonstrated experience in transportation, distribution, or logistics; two years of experience is preferred.
Working understanding of DOT regulations.
Working knowledge of logistics equipment.
Some knowledge of truck route planning and optimization, dispatching processes and procedures, and supporting logistics software.
Working knowledge of receiving and shipping procedures and methodology.
Working knowledge of Microsoft Office, including Outlook and Excel.
Understanding of key performance indicators in logistics and distribution operations.
Working knowledge of CSA 2010.
Planning and organization skills.
Customer service skills.
Supervisory, management, and leadership skills.
Ability to set priorities, meet deadlines, and multitask with minimal supervision.
Ability to work independently or as part of a team.
Oral and written communication ability.
Ability to lead a diverse work group in a physical labor environment under pressure and time constraints.
Ability to think and act as a business owner in the thrift industry.
Ability to identify problems and recommend solutions.
Ability to make or influence decisions.
Ability to establish relationships with peers, internal and external customers, and vendors.
Ability to participate in and lead projects.
Ability to work within Savers’ culture.
Ability to stand for long periods and, if required, lift up to 70 pounds.

Nice To Haves

Bachelor’s degree.

Responsibilities

Assist in managing the daily operations of a regional group of truck drivers, equipment, and support staff.
Coordinate with Sourcing and area store management to ensure the proper and timely flow of goods to stores.
Oversee daily logistics operations, including driver dispatch and warehouse operations as required, in accordance with the operational plan and budget.
Oversee the performance, productivity, and safety of logistics employees in accordance with company policies and standards.
Oversee safety and training programs and enhance compliance with DOT, FMCSA, and OSHA requirements.
Oversee employee timekeeping, scheduling, forecasting, and allocation.
Investigate and follow up on accident and injury incidents.
Communicate with drivers individually and in groups, including through meetings.
Review daily driver route schedules and truck assignments.
Oversee warehouse loading and unloading where applicable.
Monitor key performance indicators and recommend changes to improve operational performance.
Ensure accurate and reliable data collection and reporting and efficient operational data management.
Supervise warehouse staff in service delivery when required.
Execute established operational processes and procedures to achieve results.
Ensure facility maintenance and security.
Participate in department or companywide projects supporting company goals and objectives.

Benefits

Comprehensive onboarding and training from day one.
In-house training through the training department and Savers University.
Medical, prescription drug, dental, and vision health plans.
Company-paid life insurance.
Programs for smoking cessation, diabetes management coaching, and on-demand care.
401(k) plan with company matching contributions.
Paid time off.
Mental health services.

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