Logistics and Import/Export Operations

NNR Global Logistics USA Inc.•SeaTac, WA
•$26 - $30

About The Position

Responsible for coordinating the branch office’s export, import, and logistics operations while maintaining competitiveness and a high level of customer service and operational excellence. The role supports air and ocean shipments, customer quotations and sales follow-up, import documentation and customs coordination, warehouse operations, and inventory services for 3PL customers.

Requirements

  • High school diploma or GED.
  • Familiarity with international air and ocean freight-forwarding operations.
  • Proficiency with Microsoft Office applications.
  • Forklift safety certification.
  • Successful completion of TSA training.
  • Certification to handle Dangerous Goods when receiving, storing, handling, or releasing freight.
  • Ability to use basic math to calculate freight, storage, duty, and other charges.
  • Ability to work flexible and sometimes long hours.
  • Ability to exert up to 65 pounds of force occasionally, frequently, and/or constantly to lift, carry, push, pull, or otherwise move objects.

Responsibilities

  • Generate air and ocean bills of lading and supporting export shipment documentation.
  • Arrange freight pickups with trucking companies; book export shipments with air and ocean carriers; and close consolidations.
  • Review procedures and implement TSA safety regulations developed by Head Office.
  • Arrange pickup of import documentation from airlines, review immediate transport documents for U.S. Customs, and relay arrival information.
  • Coordinate with outside Customs Brokers to ensure import freight is cleared promptly.
  • Correspond with NNR Japan and other overseas agents.
  • Provide quotations to internal and external customers and generate proposals for sales staff.
  • Contact customers who have not shipped regularly to determine their shipping status.
  • Conduct telephone sales to prospective customers.
  • Follow up with customers after sales, provide flight details, maintain and review letters of credit, resolve complaints, and assist with collection of customer accounts.
  • Perform light warehouse work, including operating a forklift.
  • Receive freight in the warehouse, perform TSA safety checks, and prepare and label freight for export.
  • Devann and load sea freight containers, and build pallets and ULDs, including Main Deck Pallets when applicable.
  • Maintain client inventory and on-hand notices, and perform pick-and-pack work according to 3PL customer requirements.
  • Perform other duties as requested by management.
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