Logistics and Import/Export Operations

NNR Global Logistics USA•Seatac, WA

19h

About The Position

Responsible for coordinating the branch office’s export, import, and logistics operations while maintaining competitiveness and a high standard of customer service. The role coordinates customer shipping needs, prepares and reviews shipment documentation, arranges freight transportation, and supports sales and customer account activities. It also includes warehouse work such as receiving, checking, preparing, and labeling freight; container and pallet handling; and managing client inventory and pick-and-pack requirements. Other duties may be assigned by management.

Requirements

High school diploma or GED.
Familiarity with international air and ocean freight-forwarding operations.
Proficiency with Microsoft Office applications.
Forklift safety certification.
Successful completion of TSA training.
Certification to handle Dangerous Goods when receiving, storing, handling, or releasing freight.
Ability to use basic math to calculate freight, storage, duty, and other charges.
Ability to meet medium/heavy physical demands, including occasionally, frequently, and/or constantly exerting up to 65 pounds of force to move objects.

Responsibilities

Generate air and ocean bills of lading and supporting export shipment documentation.
Arrange customer freight pickups with trucking companies; book export shipments with air and ocean carriers and close consolidations.
Review procedures and implement TSA safety regulations developed by the Head Office.
Arrange pickup of import documentation from airlines, review immediate transport documents for U.S. Customs, and relay arrival information.
Coordinate with outside Customs Brokers to ensure import freight is cleared promptly.
Correspond with NNR Japan and other overseas agents.
Provide customers with quotations and prepare proposals for sales staff.
Contact current customers who have not shipped regularly to determine their shipping status.
Conduct telephone sales to prospective customers.
Follow up with customers after sales to support customer satisfaction, provide flight details, maintain and review letters of credit, resolve complaints, and assist with account collection.
Perform light warehouse work, including operating a forklift.
Receive warehouse freight and perform TSA safety checks; prepare and label freight for export.
Devanning and loading sea freight containers and building pallets and ULDs, including Main Deck Pallets when applicable.
Maintain client inventory and on-hand notices, and handle pick-and-pack tasks according to 3PL customer requirements.
Perform other duties as requested by management.