Import/Export Coordinator
About The Position
The Import/Export Coordinator coordinates international export shipping schedules and order processing to support timely fulfillment and delivery. The role monitors export orders, inventory availability, and backorders; works with freight forwarders to arrange bookings; and maintains transportation records. It prepares and verifies export documentation, including commercial invoices, packing lists, certificates of origin, and shippers’ letters of instruction, ensuring accuracy and compliance with international regulations. The coordinator also arranges sample shipments, tracks shipments and containers using internal and external systems, and partners with International Customer Service teams and freight forwarders. The position conducts compliance audits and implements corrective actions when needed, supports projects such as duty drawback programs and freight tenders, and maintains an organized and clean work environment. Other duties may be assigned. This is a contract position based onsite in Ozone, Tennessee.
Requirements
- High school diploma or equivalent.
- Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
- Strong attention to detail, particularly when handling documentation.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong verbal and written communication skills.
- Self-motivated, able to work independently, and willing to learn new processes quickly.
- Strong organizational, problem-solving, and basic math skills.
- Comfort learning and using new software and technology.
- Knowledge of general business computer software and aptitude to learn new software applications.
- Ability to communicate openly and honestly.
- Demonstrate the company values of Integrity, Intensity, Innovation, and Involvement.
Nice To Haves
- College degree preferred but not required.
Responsibilities
- Coordinate and communicate shipping schedules for international export orders.
- Release and monitor export orders to ensure timely processing and fulfillment.
- Track inventory availability and manage backorder fulfillment.
- Work with freight forwarders to secure bookings and maintain transportation records.
- Prepare export documentation, including commercial invoices, packing lists, certificates of origin, and shippers’ letters of instruction.
- Ensure shipping documents are accurate and compliant with international regulations.
- Coordinate sample shipments and provide required export documentation.
- Partner with International Customer Service teams and freight forwarders to support on-time delivery.
- Track shipments and containers using internal and external systems.
- Conduct compliance audits and implement corrective actions when needed.
- Support special projects such as duty drawback programs and freight tenders.
- Maintain an organized and clean work environment.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
