Logistics Administrator

Charter TelecomBurnaby, BC
CA$50,000Onsite

About The Position

The Logistics Administrator is responsible for daily domestic shipping, receiving, and storage operations for Charter and its clients. This is a blended role consisting of approximately 70% administrative duties and 30% hands-on warehouse support, preparing physical orders, and managing paperwork while providing strong administrative support to our sales, project management, and order administration teams to ensure smooth and timely deliveries.

Requirements

  • At least 2 years' experience with shipping/receiving administration in an office setting
  • Sound knowledge of MS Office (Outlook, Excel, and Word; Dynamics 365 is a bonus!)
  • Able to quickly learn programs and adapt as needed
  • Ability to manage multiple priorities and produced results within deadlines
  • Demonstrated individual judgement with a proven ability to analyze and solve complex problems
  • Tactful, with a demonstrated ability to effectively communicate, both written and verbally, with all stakeholders
  • Highly organized, with both data and high volumes of communication
  • Proven accurate data entry and attention to detail

Nice To Haves

  • Experience with an order administration system is an asset

Responsibilities

  • Responsible for third party logistics, tracking and updating of IT resources, coordinating and assigning courier vendors based on customer demands and service requirements for our domestic shipments
  • Request domestic shipping quotes and resolve discrepancies between quotes and invoices
  • Work closely with multiple departments and customers to identify and report trends, resolve issues/escalations, implement best practices, reduce costs, and drive project deliverables
  • Communicate and maintain standard operating procedures while driving quality and adherence across the organization
  • Manage warehouse located in Burnaby, BC including assets, project hardware, and storage
  • Organize and store shipments until outgoing order requests are received
  • Pick, pack, and prepare goods for shipment; assemble crates, pack items into boxes/pallets, and affix tracking labels or shipping instructions
  • Conduct regular inventory audits and physical counts across both warehouse and office environments
  • Maintain and facilitate relationships with suppliers, couriers/freight providers
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