Logistics Administrator

Aston Carter•Brighton Charter Township, MI
•$24 - $26•Onsite

About The Position

The Logistics Administrator serves as a key point of contact between internal teams, customers, and logistics partners. The role focuses on coordinating outbound shipments, maintaining accurate documentation and systems, ensuring compliance, and providing clear and timely customer communication throughout the shipment lifecycle. This is a contract-to-hire position based onsite in Brighton, Michigan. The pay range is $24.00–$26.00 per hour.

Requirements

  • At least 2 years of experience in logistics, order processing, or a related administrative role.
  • Proficiency in data entry, with strong accuracy and completeness.
  • Experience with ERP or CRM systems, such as Sage or similar platforms.
  • Strong Microsoft Office skills, particularly Outlook and Excel.
  • Strong attention to detail and a focus on documentation accuracy and compliance.
  • Excellent communication and customer service skills when working with carriers, customers, and internal teams.
  • Ability to prioritize effectively in a fast-paced, deadline-driven environment.
  • Comfort working across multiple systems and customer portals to manage shipments and invoicing.
  • Strong organizational and follow-up skills to track shipments, documentation, and outstanding issues.

Nice To Haves

  • Experience with Sage ERP or similar enterprise resource planning systems.
  • Familiarity with bills of lading, packing slips, and export paperwork.
  • Ability to reconcile freight reports and process freight claims.
  • Knowledge of export documentation requirements, including NAFTA certificates and customs paperwork.
  • Experience maintaining shipment and sales order records and generating operational logs and reports.
  • Customer-focused approach and ability to build positive relationships with internal and external stakeholders.
  • Interest in contract-to-hire work within a well-tenured, friendly team environment.

Responsibilities

  • Coordinate outbound shipments to meet delivery commitments, customer requirements, and production schedules.
  • Liaise with carriers, customers, manufacturing teams, and account representatives to support logistics operations.
  • Plan and coordinate LTL, parcel, and expedited shipments.
  • Obtain freight rate quotes, coordinate carrier selection, and accurately calculate freight charges and customer upcharges.
  • Prepare, audit, and maintain bills of lading, packing slips, invoices, export paperwork, and other shipping documentation.
  • Process and reconcile shipping invoices against customer purchase orders, quotes, and sales orders.
  • Enter invoices into customer portals and internal ERP systems, maintaining accurate and timely data.
  • Maintain organized, audit-ready shipment files and ensure documentation is readily retrievable.
  • Reconcile monthly freight reports and file freight claims when needed to resolve discrepancies and recover costs.
  • Maintain export documentation, including NAFTA certificates and customs paperwork, in accordance with applicable regulations.
  • Enter and maintain accurate shipment data in ERP systems such as Sage or SAP.
  • Maintain open and closed sales order records from order entry through delivery and invoicing.
  • Create and maintain operational logs, including late delivery reports, manual shipment logs, and daily invoicing summaries.
  • Proactively communicate shipment status, issues, and resolutions to customers and internal stakeholders.
  • Manage multiple tasks in a fast-paced, deadline-driven environment while maintaining high documentation standards.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contribution options
  • Voluntary life and AD&D insurance for employees and dependents
  • Short- and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off or leave, which may include PTO, vacation, or sick leave, subject to eligibility and plan terms
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