Lodgekeeping Manager

LMLC OPERATIONS LLC • Big Sky, MT

24d

About The Position

The Lodgekeeping Manager provides professional leadership and operational oversight of housekeeping and cleanliness standards throughout the Spanish Peaks Clubhouse, Aspire, and Spanish Peaks facilities. The role ensures that member-facing spaces, dining areas, restrooms, locker rooms, fitness and wellness facilities, common areas, and back-of-house spaces consistently meet the club’s presentation and service standards.

This management-level position oversees staffing, cleaning programs, quality assurance, budgeting, training, and operational performance, coordinating with Clubhouse Operations, Food & Beverage, Outdoor Pursuits & Wellness, and Facilities leadership. The focus is on maintaining a pristine club environment and delivering an exceptional member experience throughout the year.

Requirements

• Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or a closely related field, or equivalent relevant experience.
• 3–5 years of progressive leadership experience in hotel, resort, private club, or luxury hospitality housekeeping operations.
• Experience overseeing large facilities, housekeeping teams, departmental budgets, labor planning, and service quality programs.
• Strong understanding of cleaning procedures, sanitation standards, and operational requirements for high-traffic hospitality environments.
• Excellent organizational and time-management skills, with the ability to prioritize competing operational needs.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and housekeeping or facility management systems.

Nice To Haves

• Experience in luxury private clubs, high-end resorts, or full-service hospitality properties.
• Experience managing housekeeping operations across multiple buildings or large-scale facilities.
• Experience supporting fitness, wellness, locker room, and dining facilities.
• Bilingual in Spanish and English.

Responsibilities

• Lead and manage housekeeping and lodgekeeping operations within the Spanish Peaks Clubhouse and Aspire.
• Establish, implement, and maintain cleaning standards, inspection programs, and quality assurance procedures.
• Oversee cleanliness and presentation across member-facing spaces and shared amenities, including during times of minimal staffing.
• Develop and manage cleaning schedules that support daily operations, peak usage, dining services, special events, and seasonal demands.
• Coordinate housekeeping support with Food & Beverage, Outdoor Pursuits & Wellness, and Clubhouse Operations.
• Create detailed cleaning and inspection programs for high-traffic areas, with frequent monitoring and timely responses to concerns.
• Oversee deep cleaning, seasonal preparation, preventative cleaning, and special-event cleaning across both clubhouses.
• Develop and manage departmental budgets, labor forecasts, inventory controls, supply purchasing, and cost management initiatives.
• Monitor operational performance using cleanliness inspections, productivity measures, labor utilization, service response times, and member feedback.
• Recruit, onboard, train, coach, and manage the performance of Clubhouse Housekeeping associates.
• Set service expectations emphasizing professionalism, discretion, attention to detail, and appropriate interactions with members and guests.
• Partner with Facilities and Maintenance to identify building deficiencies, report maintenance concerns, and coordinate corrective action.
• Oversee appropriate use, storage, and maintenance of cleaning equipment, chemicals, supplies, and housekeeping inventory.
• Ensure compliance with applicable safety, sanitation, chemical handling, and workplace health standards.
• Participate in Club Operations leadership meetings and contribute to operational planning, service improvements, and member-experience initiatives.
• Maintain a visible leadership presence throughout both clubhouses and identify opportunities to improve cleanliness, presentation, and operational efficiency.
• Assist with other housekeeping-related needs as needed throughout each season.

Benefits

• Competitive health, dental, and vision insurance options.
• 401(k) eligibility with bi-weekly match.
• Discounted employee housing.
• Paid time off.
• Other voluntary insurance benefits available.
• Company-paid employee life insurance, short-term disability, and long-term disability.
• Discounts to over 1,000 retailers through ADP LifeMart and Expert Voice.
• Free transportation between the Club and housing.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager