LODGE NIGHT AUDITOR

GTRC•Suttons Bay Township, MI

115d•$17 - $20•Onsite

About The Position

We are seeking a competent individual to be part of our hotel front desk team. Responsible for providing the accounting aspects of the lodging operations as well as working as a Guest Service Agent. The auditor shall ensure the guest folios are correct and ready for guest check out. Folios shall be reviewed prior to completing night audit for correct rates and payments. This position assist guests with check in and check out, handles guest concerns and provides continuous customer service.

Requirements

Must be at least 18 years of age
High school diploma, a GED or equivalent experience
Prior customer service experience is required

Nice To Haves

Prior front desk or reservations experience is preferred

Responsibilities

Perform audit procedures including, run reports, complete audit paperwork, roll the hotel date, post room charges, and ending shift deposits for both the hotel and Creek boutique area.
Must be alert to any mistakes or miscalculations on any guest folio.
Handle cashier duties and reconcile cash and credit card transactions on the shift
Log package coupons distributed to guests on shared file for accounting.
Administer guest check-in and check-out making sure all procedures are followed