Local Operations / Warehouse / Greater Pittsburgh

OTC • Pittsburgh, PA

3d

About The Position

The Local Operations & Warehouse Coordinator supports daily branch and warehouse operations by maintaining accurate inventory, fulfilling orders efficiently, processing operational transactions on time, and providing excellent customer service. The role coordinates warehouse activities, inventory control, customer and vendor returns, freight processing, invoicing, and operational reporting while helping maintain a safe, organized, and efficient work environment. The coordinator works with customers, vendors, and internal teams to resolve issues, improve processes, and support branch performance and operational excellence.

Requirements

• Degree or equivalent related experience.
• Minimum of 2 years' experience in Operations or a related position.
• Proficiency in MS Office.
• Excellent customer service skills.
• Ability to multitask.
• Excellent verbal and written communication skills.
• Effective problem-solving capabilities, including performing root cause analysis.
• A can-do attitude and commitment to doing it right the first time.
• Ability to collaborate productively with associates, customers, and vendors.
• Ability to work independently with minimal supervision.
• Dependable and highly motivated.
• Strong organization skills and attention to detail.

Nice To Haves

• Knowledge of SXe (Trend).

Responsibilities

• Manage daily warehouse and branch operations to support inventory accuracy, order fulfillment, and customer satisfaction.
• Receive, stock, organize, transfer, pick, pack, and ship inventory and customer orders.
• Maintain inventory accuracy through cycle counts, audits, reconciliations, and annual physical inventories.
• Review and resolve order exceptions, shipment discrepancies, customer returns, vendor returns, and inventory issues.
• Process invoices, freight claims, credits, corrections, transfers, and month-end order closeouts.
• Support customer pickup orders, vendor relationships, and cross-functional operational needs.
• Maintain a safe, clean, and organized warehouse environment.
• Assist with facility, administrative, and office support activities as needed.
• Identify process improvements to enhance efficiency, accuracy, and service levels.
• Perform additional operations, warehouse, and administrative duties as assigned.

Benefits

• Medical, dental, and vision care coverage.
• Short- and long-term disability coverage.
• Life insurance.
• Wellness discount.
• Stipend for safety shoes and glasses.
• 401(k) savings plan with an employer match of 50% on the dollar up to 6%.
• Referral bonuses.
• Relocation assistance.
• Paid time off (PTO).
• Tuition assistance.
• Training programs and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed