Local Growth & Field Community Lead

Lightspeed Commerce

21h • Remote

About The Position

We want to further connect hyper-locally with our hospitality customers and prospects in key cities in The UK , and ensure Lightspeed is top of mind when they think of their tech partner. That’s where you come in: you’ll be the ultimate connector, part event planner, part content creator, and part relationship manager, owning the local vibe and growth strategy from the ground up!

Requirements

• You're a natural in the hospitality world, with experience and contacts to prove it.
• You're a one-person content studio! You can film, edit, and write good-quality content solo using basic tools, Canva, Apple Suite (iMovie) or Google Suite, and you use AI to supercharge your workflow.
• You love being out of the office and "in the streets" of your assigned cities to make sure you connect with our audience.
• You’re a self-starter. You don’t wait for a script; you see a golden opportunity, and you run with it.
• You instinctively understand the sales cycle and know exactly how to track the impact of your amazing offline work on tangible online growth.
• You know how to run the show and bring a strong experience in events, ideally in hospitality.

Nice To Haves

• Experienced in tracking campaign influence within tools like Salesforce, Looker, and Hootsuite.
• Deep understanding of trackable links (UTMs for influencer content) and QR codes for event tracking.

Responsibilities

• Map out and enlist our most respected existing customers: your local legends! You’ll use them as the "anchors" to host killer events, attracting new prospects and key local industry influencers (like top chefs, consultants, and power players).
• Identify and forge strong relationships with all the right external stakeholders: key prospects, influencers, and local entities (think trade associations) to build an unbeatable local network.
• Ideate, run and measure the impact of high-vibe local gatherings, from quick morning breakfasts and working lunches to exclusive late-night networking, hosted right at customer sites to build a real community.
• Grab your phone and capture "raw and real" customer stories working in close collaboration with our social team. You’ll be the one capturing the unique moment that will be turned into viral video snippets for social media and compelling case studies for our sales decks.
• Keep local Field sales materials absolutely fresh and armed with the latest data and compelling stories you gather from your cities.
• Partner closely with Regional Integrated Marketing Managers (for overall strategy), Regional Field Sales teams (turn your work into revenue), Account Managers (expand your footprint among existing customers), Product Marketing (increase awareness of our products), Social Media Specialists and Content (for creative and tool inputs) and Partnership Marketing (for fun local brand collabs).

Benefits

• Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.
• The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
• Lightspeed handles your information in accordance with our Applicant Privacy Statement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed